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Florida Fine Cars Miami
Miami, FL
4,039 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,039 reviews
January 30, 2016
Excellent customer service The sales representative was very polite, professional and informative. If you are planning or interested in purchasing a vehicle I encourage you to r The sales representative was very polite, professional and informative. If you are planning or interested in purchasing a vehicle I encourage you to request Mr. Thompson. He was very helpful! I would recommend anyone I know to go to him for their purchase needs. More
by Tcortez
Employees Worked With
Tyrone Thompson
January 30, 2016
Knowledgeable and Professional Tyrone (the sales associate), along with being very kind and patient, was very helpful and knowledgeable in answering all of my questions making this Tyrone (the sales associate), along with being very kind and patient, was very helpful and knowledgeable in answering all of my questions making this a very smooth and enjoyable experience. More
by jnbarrera
Employees Worked With
Tyrone Thompson
January 30, 2016
great selection They really have alot of nice cars. My salesman Gabriel was a pleasure to deal with. I definitely recommend him. They don't move on the price, but the They really have alot of nice cars. My salesman Gabriel was a pleasure to deal with. I definitely recommend him. They don't move on the price, but their prices are fair. It was a painless deal. I would definitely go back for another car. More
by g. maurer
Employees Worked With
Gabriel Nzabonimana
January 30, 2016
Great 1st experience I was very pleased with the customer service that I received from Florida Fine Cars! I didn't know what to expect seeing as though I was buying my fir I was very pleased with the customer service that I received from Florida Fine Cars! I didn't know what to expect seeing as though I was buying my first car but they made sure that I was fully satisfied before I pulled away in my car! More
by Pebbles2887
Employees Worked With
Donald Jarrett
January 30, 2016
Beat dealeraship The salesman roman guaranteed my wife a good car and great deal an he kept his word very honest man very professional man I will recommend this dealer The salesman roman guaranteed my wife a good car and great deal an he kept his word very honest man very professional man I will recommend this dealership to all my co workers and I'm very glad they made my wife happy..THANK YOU ROMAN More
by Superdad0825
Employees Worked With
Roman Zenin
January 30, 2016
Great Service Michael was great with helping me find everything I was looking for. He gave me a good deal for what I needed. I would refer Florida Fine Cars, and Michael was great with helping me find everything I was looking for. He gave me a good deal for what I needed. I would refer Florida Fine Cars, and Michael to all of my friends. More
by ccbellamy
Employees Worked With
Michael Williams
January 29, 2016
Smooth process Would like to thank William Santiago for making my first car purchase such a breeze! I really felt he had my best interest in mind and I left a very s Would like to thank William Santiago for making my first car purchase such a breeze! I really felt he had my best interest in mind and I left a very satisfied customer. Told him what I was looking for and made everything possible to have my wish come true with his excellent customer service. Would definitely recommend this dealership to my friends and family for any of their car needs. More
by Jess12
Employees Worked With
William Santiago
January 29, 2016
amazing service Donald Jarret was very helpful. He was able to find the perfect car in my budget. I will surely recommend him to my all of my friends. Donald Jarret was very helpful. He was able to find the perfect car in my budget. I will surely recommend him to my all of my friends. More
by nessa24
Employees Worked With
Donald Jarrett
January 29, 2016
Happy mom! Got a Honda Odyssey from Florida Fine cars and could not be any happier!! They were very friendly and very helpful. Would definitely recommend them. Got a Honda Odyssey from Florida Fine cars and could not be any happier!! They were very friendly and very helpful. Would definitely recommend them. More
by Gloriarestrepo81
Employees Worked With
Maryam Azmoudeh, Ben Pishgou
January 29, 2016
best deal ever william you the best Hey i want to say if you want a real salesman please contact william santaigo at floridafinecars the best deal ever. Valentino very professional real Hey i want to say if you want a real salesman please contact william santaigo at floridafinecars the best deal ever. Valentino very professional real good customer service great dealer More
by juan1555
Employees Worked With
William Santiago
