Florida Fine Cars Miami

Extremely Happy with New SUV and Courteous Customer Service Under the circumstances of which I had to purchase another vehicle I found the experience with Florida Fine Cars to be user friendly and a smooth tran Under the circumstances of which I had to purchase another vehicle I found the experience with Florida Fine Cars to be user friendly and a smooth transition. Working with Elias Contreras made the pressures of being burdened with a car note not feel so bad. He was patient and accommodating to my needs as well as wants since I was making a purchase due to my original perfectly paid for 2003 Nissan Pathfinder LS being totaled in an accident to which the other driver never stopped. I was under pressure and sort of rushed for time due to the rental return being due the following day. Thank you for your friendly assistance and the provided knowledge regarding my purchase as well as your prompt attention to any questions or concerns that I had. Honestly, I can't lie and say that I totally utilized the dealers own website because truecar.com was a really big help in making my decision to purchase at this location. So far so good and thanks again Elias and now on to the first car payment...lol!!! More

Yosvani Pons and Joe Messina The Greatest Yosvani and Joe where big help. They offered me great service and honestly made a way when I didn't think there was. They showed me respect, courtesy Yosvani and Joe where big help. They offered me great service and honestly made a way when I didn't think there was. They showed me respect, courtesy and overall great customer service. I know there were moments where I myself and car situation began to vex them a little, but no matter they still issued me great service. They always kept a smile and showed me respect. More

Great Expirence, Very pleased! We previously purchased a car here and the car was sadly a total loss. I returned to see what our options were on getting another car and dealt with Y We previously purchased a car here and the car was sadly a total loss. I returned to see what our options were on getting another car and dealt with Yosvani Pons. His customer service was excellent. There was no pressure and he seemed to actually care about what we wanted to buy instead of just trying to push any car on us like a previous experience we had. Nonetheless rest assured we got a real nice car and I must say I would definitely recommend this dealer as well as being helped by Mr. Pons. More

One Of The Best I never wanted to get a car from a dealership because I thought that all of them just wanted my money and not try to help me. BUT, Florida Fine Cars w I never wanted to get a car from a dealership because I thought that all of them just wanted my money and not try to help me. BUT, Florida Fine Cars was one of my best experience. Tyrone was patience with me and very helpful, he knows what he's doing. Bruce was just amazing. He got me approve for a car I thought I was never going to drive and Andrew was a great advisor. Now, I'm enjoying my new car and I'm going back again because I was never pleased like that in a dealership. Tyrone, Bruce and Andrew Thanks For your help. Y'all just don't know how happy y'all made me. Thank youuuuuu !!!! More

An Awesome Experience! From the sales staff, to the service department and yes, even, to the credit manager, our experience at Florida Fine Cars in Miami was nothing but awe From the sales staff, to the service department and yes, even, to the credit manager, our experience at Florida Fine Cars in Miami was nothing but awesome! We were treated with infinite care and professionalism. We love the car that we bought and know that our fully loaded 2014 RX 350 Lexus SUV with 14,000 miles was an incredible deal. Chase and Chris and their respective sales and service people took care of all of our needs and concerns in selling our old car and buying the new one. This made our first (but definitely not last) purchase of a used car an absolute fabulous experience. Larry and Phyllis Galinkin More

Dream Car!!!! Fabian found my dream car for a great price. I also got a great payment. I told him I always wanted an E class Mercedes but I couldn't afford it. Well Fabian found my dream car for a great price. I also got a great payment. I told him I always wanted an E class Mercedes but I couldn't afford it. Well he found the car for me. He wasn't trying to be pushy but by the time I got to the dealer two people had an appointment for my car. I'm glad he told me. I made the right decision to take the car that morning. I submitted my information the night before so I could get approved. John Clark did an amazing job at getting me approved at a good rate. It didn't take long for me to sign my paper work. I would only buy a car from Fabian Elmes and John Clark. They are a great team. Thank you so much!!! I love my car!!! It is very classy.Best of luck,Claire More

Roland review Roland is the best service advicer you guys have he helps out alot he listens to your concerns and also cares about his job. I will recommend him to Roland is the best service advicer you guys have he helps out alot he listens to your concerns and also cares about his job. I will recommend him to any of my friends More

Valentino Nemo Review Went into the dealership looking for one specific vehicle, 2012 Genesis. Valentino quickly came to attend us and promptly had us in the car for a test Went into the dealership looking for one specific vehicle, 2012 Genesis. Valentino quickly came to attend us and promptly had us in the car for a test drive. He even had a route he liked to take his clients which had a variety of obstacles for the car to test out. There was a price difference on auto trader and the actual sticker price and he quickly spoke to the manager to lower it to what had been seen. He has been the best salesperson I have ever done business with and is an amazing person to have helped us like he did. More

Kenneth Wala Review I have been a customer at Florida Fine Cars for over 2 years. As a client and my frequent visit for service, I have seen many people who have came and I have been a customer at Florida Fine Cars for over 2 years. As a client and my frequent visit for service, I have seen many people who have came and gone within months and sometimes weeks. The way the service department was run made it very difficult to want to fix your car because of the time it took, customer service issues and non consistency of service advisors. I have been working with Roland for about 7 months now and it has been a mere pleasure working with him. He is not only brutally honest but he has a wide variety of knowledge about cars due to his mechanic expertise previously. His knowledge as well as his customer service has been a pleasure. He did recently charge me 3100 for my last visit which is normal but i felt like the money i spent was for necessary reasoning and not just mechanics who add unnecessary work just to make a quick buck. My mechanic and Roland took me to the bay and showed me everything in description about what was wrong with my car. The technician as well was very knowledgeable on german engineering which is also very hard to find these days. Previously if you would have asked if i would recommend Florida fine cars to anyone, i would have told them to run away. Now i can say go visit Roland because he will definitely take care of you. I appreciate Rolands honesty and how he kept me abreast of everything. More

The service that was provided was very good, worker was very patient with us, and we had an overall great experience with our time here. very patient with us, and we had an overall great experience with our time here. More