Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Florida Fine Cars Miami
Miami, FL
4,258 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
Filter Reviews by Keyword
By Type
Showing 4,258 reviews
October 19, 2024
Work with Claude: attentive, proficient and streamlined. Claude went above and beyond to make the finalization and pick up day work, and thank you. Claude made purchasing my new used Mercedes E a painles Claude went above and beyond to make the finalization and pick up day work, and thank you. Claude made purchasing my new used Mercedes E a painless car purchasing experience. More
by Unknown
Employees Worked With
October 18, 2024
Recently bought a car from Bruno Dos Reis at Florida Fine Cars. It was unexpectedly a pleasant experience as we had been to several other dealerships that were disappointing and expected the same. However B Cars. It was unexpectedly a pleasant experience as we had been to several other dealerships that were disappointing and expected the same. However Bruno was courteous, professional, attentive, upfront and efficient. I would highly recommend him if you are in the market for a new vehicle. He truly seems to want to help and provide the best experience. More
by kathleensb64
Employees Worked With
October 18, 2024
Jesse Marrero made it nice and easy. It was all a breeze. I love my new car It was all a breeze. I love my new car More
by Mariajosemarquez
Employees Worked With
October 17, 2024
Karla Taylor great Customer Service, The Car Love It I Got Ford . We Had Great talk and she alway Pick up the call and answer all my questions she the best , she deserve a Raise Got Ford . We Had Great talk and she alway Pick up the call and answer all my questions she the best , she deserve a Raise More
by jeffsavage157
Employees Worked With
October 17, 2024
“I recently purchased a used car from Florida Fine Cars, and I couldn’t be more satisfied with the experience. I want to give a huge thank you to Nikita, the sales manager, who made the whole process smooth and I couldn’t be more satisfied with the experience. I want to give a huge thank you to Nikita, the sales manager, who made the whole process smooth and stress-free. He was incredibly knowledgeable, patient, and helped me find the perfect car for my needs. I also want to extend my gratitude to Yulia, the finance manager, who was fantastic in helping me navigate through the paperwork and financing options. She made everything clear and easy to understand, and I walked away feeling confident about my purchase. Overall, a great experience from start to finish. Highly recommend this dealership if you’re looking for excellent service and a trustworthy team!” More
by Kostya1902
October 17, 2024
Excellent Service, Great Salesperson, Very fast Very Friendly. 3rd car bought from there. Will definitely recommend to others. Friendly. 3rd car bought from there. Will definitely recommend to others. More
by arnaldomercado1
Employees Worked With
Other Employees :
Jesse in finance
October 16, 2024
Thank you Grant for making the purchasing experience a wonderful one. Very friendly and helpful. Would highly recommend purchasing a car with Grant. wonderful one. Very friendly and helpful. Would highly recommend purchasing a car with Grant. More
by Michael
October 15, 2024
Thank you Nikita for excellent service and quick sale! Clean car and good approval from Julia! 5 stars Clean car and good approval from Julia! 5 stars More
by Liza
October 14, 2024
Claudia Artiles was my salesperson. She was great and very patient. The process was a little tough since my credit is not the best right now but they made it happen for me ! Very gratef She was great and very patient. The process was a little tough since my credit is not the best right now but they made it happen for me ! Very grateful thank you FFC and Claudia ! More
by Mayrarodriguez031579
Employees Worked With
Claudia Artiles
