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Florida Fine Cars Miami
Miami, FL
3,744 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 3,744 reviews
January 28, 2016
Excellent customer service I work as a retail consultant for sprint and I know I little bit about customer service. When I went to Florida Fine Cars to purchase my first car, I I work as a retail consultant for sprint and I know I little bit about customer service. When I went to Florida Fine Cars to purchase my first car, I met William Santiago and made my first experience memorable. The customer service was on point and professional.... Great Job! ?? More
by Rome1004
Employees Worked With
William Santiago
Helpful January 28, 2016
Professionalism This guy broke it down to each and every detail the master read the art of the deal by Donald Trump because I was 100% convinced great attitude nice This guy broke it down to each and every detail the master read the art of the deal by Donald Trump because I was 100% convinced great attitude nice person we will do business again More
by Dannybladez
Employees Worked With
William Santiago
January 28, 2016
Best customer service experience I had the best car experience at Florida fine Cars. Honestly my credit isn't that great but i met with a salesman named Donald that not only found me I had the best car experience at Florida fine Cars. Honestly my credit isn't that great but i met with a salesman named Donald that not only found me the car I'd been looking for but he was able to get me financed the same day with almost nothing down and it only took a few hours. I have already recommended my salesman to my coworkers and friends. I would highly recommend this dealership. More
by j1201
Employees Worked With
Donald Jarrett
January 28, 2016
Very happy with my car! It was a pleasure meeting Eduardo and the Flordida Fine Cars team who blessed me with my new car. Eddy is a very helpful, reasonable, and honest sale It was a pleasure meeting Eduardo and the Flordida Fine Cars team who blessed me with my new car. Eddy is a very helpful, reasonable, and honest salesman. Definitely recommend Israel finance department. More
by Restrepo94
Employees Worked With
Eduardo Yoma
January 28, 2016
Smooth Purchase Extremely happy with the customer service my family and I received this weekend. Our sales rep, Donald Jarrett, was super helpful and patient with us Extremely happy with the customer service my family and I received this weekend. Our sales rep, Donald Jarrett, was super helpful and patient with us in finding the perfect car for our family. We had our 6 month daughter with us and he patiently waited during her feedings. He even helped us make sure her stroller and everything fit perfectly in the cars we test drove. The Manager Diego and the gentleman in the finance dept were also very helpful. We are really happy with our purchase and will definitely be back in the future. More
by aquanell
Employees Worked With
Donald Jarrett
January 28, 2016
amazing service Donald Jarret was very helpful. He was able to find the perfect car in my budget. I will surely recommend him to my all of my friends. Donald Jarret was very helpful. He was able to find the perfect car in my budget. I will surely recommend him to my all of my friends. More
by nessa24
Employees Worked With
Donald Jarrett
January 28, 2016
They are so professional and helpful!! Donald Jarett is simply amazing he made buying a car that fits my needs easy! I would recommend anyone looking for a car to come see Donald! Donald Jarett is simply amazing he made buying a car that fits my needs easy! I would recommend anyone looking for a car to come see Donald! More
by Saby1977
Employees Worked With
Donald Jarrett
January 28, 2016
Car purchasing First we'd like to Thank Amiee Miller, William Santiago and Mr Clark, for making my buying experience easy and smooth knowing that my credit was Ok th First we'd like to Thank Amiee Miller, William Santiago and Mr Clark, for making my buying experience easy and smooth knowing that my credit was Ok they make it happened for us, leafy dealer with the carbI wanted BMW 5 series and in excellent conditions. Their professionalism, customer service was top of the line. Amy, William and Mr Clark again THANK YOU. Mr and Mrs Parker. More
by Todd
Employees Worked With
Mr John Clark, Amiee Miller, William Santiago
January 28, 2016
Great Customer Services and Knowledge I went to FFCs slightly unsure about EXACTLY what I was looking for. They were quite occupied but I was relieved that one of their salesmen made his w I went to FFCs slightly unsure about EXACTLY what I was looking for. They were quite occupied but I was relieved that one of their salesmen made his way to assistant me and broke down the 3 different vehicles I was looking into and we figured out what was truly best for my traveling and space needs. I am very satisfied with my first vehicle purchase, I would recommend Donald (Jarrett) I believe to anyone that needs that hands-on experience! Defiantly will return for my next vehicle. More
by sbreezy
Employees Worked With
Donald Jarrett
January 28, 2016
Excellent service from start to finish Was car shopping due to unforeseen circumstances, but the customer service provided was top notch. Alin helped me from start to finish and went out of Was car shopping due to unforeseen circumstances, but the customer service provided was top notch. Alin helped me from start to finish and went out of his was to make sure I was satisfied with my purchase. I gave him a range and he had many options lined up for me. Finally I saw one car and he had it ready for me in the evening and closed the deal. One of the best car buying experiences I've had. More
by Tomas615
Employees Worked With
Alin Botez
