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Florida Fine Cars Miami
Miami, FL
3,763 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 3,763 reviews
February 03, 2016
Good Expierence My Salesman Gabriel was great. I gave 4 stars instead of 5 because I did have an issue with the vehicle, although fairly minor. Had to get an alignme My Salesman Gabriel was great. I gave 4 stars instead of 5 because I did have an issue with the vehicle, although fairly minor. Had to get an alignment on the vehicle immediately. also had a shifting issue. Called Gabriel and he advised me to come in, I was able to drive the vehicle to the dealer. Mechanics took the vehicle in. I waited about 4.5 hours to get the vehicle and had to pay for the repair out of pocket because I was told that the extended warranty wouldn't kick for another month. Putting all this aside, what was important was the way that the dealership, managers, Gabriel , Advisor and Mechanics handled and managed the situation. At the end of the day it was resolved. Things happen but how it is managed is what is important. I highly recommend Gabriel ! More
by jwheatley
Employees Worked With
Gabriel Nzabonimana
Helpful February 01, 2016
Very easy everyone was friendly and helpful I had a great experience here. Got into the exact car I wanted everyone was very friendly and made me feel very comfortable would definitely recommend I had a great experience here. Got into the exact car I wanted everyone was very friendly and made me feel very comfortable would definitely recommend buying a car here. More
by Jen123
Employees Worked With
Jose Acosta, Kelly Wallace
February 01, 2016
Great experience Great experience! Alin Botez was great; he was quick to respond when contacting him. Never rushed me into a decision, and genuinely showed that he was Great experience! Alin Botez was great; he was quick to respond when contacting him. Never rushed me into a decision, and genuinely showed that he was looking for my best interest, even though I made him show me numerous cars and took long to make a decision. He gave me valuable advice in regards to the vehicles that he showed me. Overall great experience and very satisfying purchase!! More
by Sk
Employees Worked With
Alin Botez
February 01, 2016
Great Help! Gabriel helped me out so much with the purchase of my car. My experience with Gabriel was nothing short of amazing. He made me feel comfortable and wo Gabriel helped me out so much with the purchase of my car. My experience with Gabriel was nothing short of amazing. He made me feel comfortable and worked with me and explained all my options in a way that I could understand. Great job! I would definitely recommend Gabriel if you are looking to purchase a car. More
by Kobe312
Employees Worked With
Gabriel Nzabonimana
February 01, 2016
Services Frank thank you for you excellent services. good attention and real time, for me if was the first time I coming here and my experience was excellent! Frank thank you for you excellent services. good attention and real time, for me if was the first time I coming here and my experience was excellent!!!! thank you Frank!!!! More
by soccer
Employees Worked With
Frank Diaz
February 01, 2016
Quick and Easy :) We went to look at the Chevy Volt. Greg Brown told us about the vehicle and allowed us to take 2 test drives. He was extremely sincere and helpful in We went to look at the Chevy Volt. Greg Brown told us about the vehicle and allowed us to take 2 test drives. He was extremely sincere and helpful in making sure all of our questions were answered about the battery range and the rest of the vehicle's specs. He went so far as to charging the battery overnight so we were comfortable in making a final decision to buy the car. We are so pleased with our purchase and enjoy every day we drive it. Thank you Greg for an easy no pressure car buying experience! More
by D&L
Employees Worked With
Greg Brown
February 01, 2016
Great dealership The salesman was a great help to me finding a great car. I would definitely recommend my friends to this dealer . Thank you very much The salesman was a great help to me finding a great car. I would definitely recommend my friends to this dealer . Thank you very much More
by Dee1
Employees Worked With
Michael Williams
February 01, 2016
came not expecting a vehicle left with keys in my hands! Professional staff, salesmen where very nice energetic and most of all trustworthy. I love the atmosphere of the dealership and I really had no compla Professional staff, salesmen where very nice energetic and most of all trustworthy. I love the atmosphere of the dealership and I really had no complaints about my experience> More
by alonzo1.lanod
Employees Worked With
David Fabars
January 31, 2016
Fantastic dealership I was really amazed how well put together every thing was and very much pleased with the salesman Gabriel he assisted me with everything I needed made I was really amazed how well put together every thing was and very much pleased with the salesman Gabriel he assisted me with everything I needed made me feel comfortable all went well ended up leaving with my brand new car seriously best dealership hands down. More
by Emmanuel 405
Employees Worked With
Gabriel Nzabonimana
January 31, 2016
First time visit I came in for the first time. Were very professional and very friendly. Excellent customer service. 10/10 would recommend to a friend. Thank you. I came in for the first time. Were very professional and very friendly. Excellent customer service. 10/10 would recommend to a friend. Thank you. More
by Carsislife
Employees Worked With
Gabriel Nzabonimana
