Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Florida Fine Cars Miami
Miami, FL
4,258 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
Filter Reviews by Keyword
By Type
Showing 4,258 reviews
October 23, 2024
Grant was awesome made things smooth and made everything work even held the car for a few weeks before I could move forward work even held the car for a few weeks before I could move forward More
by dshepp84
Employees Worked With
October 22, 2024
Claude Pierre provided excellent customer service helping achieve the car that I need it. I would definitely recommend people to ask him for help. achieve the car that I need it. I would definitely recommend people to ask him for help. More
by James Dominique
October 22, 2024
Pedro helped me so much to look at options when trading in my S class come ask for him so attentive and friendly !! in my S class come ask for him so attentive and friendly !! More
by josephairly
Employees Worked With
October 22, 2024
I want to thank Bruno again he is so passionate and attentive when it comes down to customer service. I personally wish anyone who purchases a car from Florida fine cars to experience the quality custo attentive when it comes down to customer service. I personally wish anyone who purchases a car from Florida fine cars to experience the quality customer service i received. More
by Ramcass68
Employees Worked With
October 22, 2024
Perfect service and professional help thank you troy and claude for helping us very recommended d claude for helping us very recommended d More
by Newjay411
October 22, 2024
Love the No haggle approach. They were completely open and honest about the history of the car with nothing to hide. Also fixed any issues with the car before II was taken home w They were completely open and honest about the history of the car with nothing to hide. Also fixed any issues with the car before II was taken home with great communication throughout the entire process. Need a sales person go ask for my guy Bruno he makes you feel like family and takes the normal stress of buying a car away. He never pressured me and allowed the process to move on my time. Need a whip come see Florida fine cars! More
by Keith6k
Employees Worked With
October 22, 2024
Bruno was great! Best customer service! Jose was great as well! Customer service on point!!! Best customer service! Jose was great as well! Customer service on point!!! More
by Meleakacrocker
October 21, 2024
Bruno was super cool got my BMW 330i today and couldn’t ve any happier ve any happier More
by Andrew Miller
Employees Worked With
October 19, 2024
I really enjoyed coming to dealership. My dealer, John Acousta, helped me a lot with finding the car options that I wanted. He was very helpful and friendly which made the experience accom My dealer, John Acousta, helped me a lot with finding the car options that I wanted. He was very helpful and friendly which made the experience accommodating and welcoming. I would definitely recommend anyone coming here if they’re looking for a car. More
by jazzm
Employees Worked With
Johnroberto Acosta
