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Florida Fine Cars Miami
Miami, FL
4,176 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,176 reviews
June 07, 2018
Customer Service Marck was outstanding he was there with us from begging to end. He was very helpful and when we arrived he greeted us with a smile and offer us somet Marck was outstanding he was there with us from begging to end. He was very helpful and when we arrived he greeted us with a smile and offer us something to drink. I asked him for a sweet tea and he brought it for me. Later I found out from my husband that he saw him purchased it with his own money from the bending machine. He went out of his way I’ve been working in customer service for over 30 years and “ you never have a second chance to make a first impression”. Marck Malary Did!! Great job keep up the great work!!!! More
by Belia107
Employees Worked With
Marck Malary
June 06, 2018
Excellent service The vendor Joe Torres was checking out in dealer system up to get the car I needed ,and he offerred alternatives according to my budget The vendor Joe Torres was checking out in dealer system up to get the car I needed ,and he offerred alternatives according to my budget More
by Mariu
Employees Worked With
Joe Torres, Francisco Osorio
June 02, 2018
The best Car buying Experience At first I didn't know what to expect about this place, the only thing I knew is that my friend bought a car there and he brought me to see Marck. Wel At first I didn't know what to expect about this place, the only thing I knew is that my friend bought a car there and he brought me to see Marck. Well after experiencing this myself I have to say that this was the best car shopping experience ever, Marck was an easy going person, very transparent, he explained everything upfront so that we understand what we were getting into. Yosvani was my finance guy he was also a great to work with I strongly recommend this place to anyone who is looking for a car, they have the best prices and the process will be painless and remember to ask for Marck. More
by Jean J
Employees Worked With
Marck Malary, Yosvani Pons
June 01, 2018
Everything was pretty simple and easy. i recommend this place if you already have your mind set, there is a great selection of cars to choose from and good prices.. THANKS MARCK for all the i recommend this place if you already have your mind set, there is a great selection of cars to choose from and good prices.. THANKS MARCK for all the help! More
by car23
Employees Worked With
Paul Stern, Marck Malary
May 30, 2018
Good experience and nice truck Very happy with my new truck want to thank Daniel Rangel for and marck for really helping with my trade in and making the process easy Very happy with my new truck want to thank Daniel Rangel for and marck for really helping with my trade in and making the process easy More
by Evan G
Employees Worked With
Daniel Rangel, Marck Malary, William Hasson
May 29, 2018
First time buyer I purchased a Toyota Camry today and the sales person Helio Gusmao a long with Financier Marcos Portocarrero made it an enjoyable experience that I wo I purchased a Toyota Camry today and the sales person Helio Gusmao a long with Financier Marcos Portocarrero made it an enjoyable experience that I would repeat with them. It was my first car purchase and I was guided the entire way through with professionalism. More
by NuevoCar42
Employees Worked With
Helio Gusmao, Marco Portocarrero
May 28, 2018
Great service!!!!! Marc and Marco were a pleasure work with. They were able to work with my budget and made a great deal for me. Monica was amazing she was able to expla Marc and Marco were a pleasure work with. They were able to work with my budget and made a great deal for me. Monica was amazing she was able to explain everything related to my insurance. Thank you guys !!!! More
by Thalia06
Employees Worked With
Monica , Marck Malary, Marco Portocarrero
May 27, 2018
Great experience buy my first car Our sales associate, Marck did a gear job helping us find what we were looking for and was very thorough with our application. It was a very easy proc Our sales associate, Marck did a gear job helping us find what we were looking for and was very thorough with our application. It was a very easy process and headache free. More
by Brookej123
Employees Worked With
Marck Malary
May 16, 2018
They worked a miracle Rex was my salesman for my 2014 Honda Civic and I had an amazing experience. My car's name is now Rexy ! Lol. They helped me with the insurance and wa Rex was my salesman for my 2014 Honda Civic and I had an amazing experience. My car's name is now Rexy ! Lol. They helped me with the insurance and was able to work my criteria which I promise you wasn't the best, but they worked a miracle and now I'm on the road driving ! More
by Poetry95
Employees Worked With
Rex Meyers
May 11, 2018
Great place to purchase your next car Great service by my man Juan Segura. He was very helpful and tried his best to fit my needs. Anyone looking for a vehicle should definitely drop by an Great service by my man Juan Segura. He was very helpful and tried his best to fit my needs. Anyone looking for a vehicle should definitely drop by and check out the selection. More
by Guzmán j
Employees Worked With
Juan Segura
