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Florida Fine Cars Miami

Miami, FL

5.0
4,176 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 4,176 reviews

August 17, 2018

Terrell Is The Best This Will Be Mu y 4th Time Purchasing From Florida Fine Cars. And I Strictly Come Back Because Of My Salesman. Terrell Stephenson is the awesome. He w More

by Oct103184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Florida Fine Cars Miami responded

Oct103184, Thank you so much for such an amazing review! We are so happy to hear that you have been a faithful customer of all of your vehicles needs. We truly do appreciate the opportunity to earn your business and be able to deliver the customer service you deserve. We are also so happy to hear that Terrell was able to provide you with such great service and you felt like family while visiting us. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. Congratulations and Enjoy!

August 12, 2018

One Stop Shop I was so nervous to make such a big purchase but Marck Malary (saleman) made so easy. Billy Hasson in finance was awsome. Great experience. No sweat a More

by Yanickslove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marck Malary, William Hasson
Aug 14, 2018 -

Florida Fine Cars Miami responded

Yanickslove, Thanks so much for such an amazing review! We appreciate you taking the time to share your feedback. We are thrilled to hear that Marck and Billy were a huge asset in purchasing your new vehicle. Here at Florida Fine Cars, we strive to give every customer great customer service and a transparent process for a smooth and easy transaction. We hope to assist you and your friends and family in the future! Congratulations and Enjoy!!

July 30, 2018

Awesome customer service He was very honest, helpful & genuine. He help me get the best deal i can get. He might have been one of the best if not best salesperson I’ve met. Ve More

by Zell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lowe Jr
Jul 30, 2018 -

Florida Fine Cars Miami responded

Zell, Thank You so much for taking the time to share your experience with us. We are so happy to hear that Curtis Lowe Jr. was able to provide great customer service. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. We truly appreciate you as a customer and the opportunity to earn your business. Enjoy your new vehicle! Welcome to the family!

July 30, 2018

Easiest vehicle purchase EVER! I was interested in a particular truck, called to inquire and they had it out, ready for me to drive when I got there. Anthony Sicilia was very easy g More

by Caaat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in finance, Daniel Rangel, Anthony Sicilia
Jul 30, 2018 -

Florida Fine Cars Miami responded

Caaat, Thank You so much for taking the time to share your experience with us. We are so happy to hear that Anthony and Michael were able to provide great customer service. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. We truly appreciate you as a customer and the opportunity to earn your business. Enjoy your new vehicle! Welcome to the family!

July 23, 2018

Eduardo Acosta Best dealer ever,Eduardo Acosta and Marcos the best team. Eduardo kept me in mind for the car that I was looking for and called me as soon as the got More

by Peterg0006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Acosta, Marco Portocarrero
Jul 25, 2018 -

Florida Fine Cars Miami responded

Peterg0006, Thank you so much for this amazing review! We try our best to stand out from other dealerships when it comes to excellent customer service. We appreciate your feedback and are pleased that your purchase experience with Eduardo and Marcos was positive. Our number one goal is for every customer to leave with an experience like no other and it looks like we delivered. Congratulations and Welcome to the family!!

July 21, 2018

Great Service Service was great, very knowledgeable but there was very long wait after paperwork was signed. Would definitely recommend Mark to anyone looking to pu More

by Keta35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marck Malary
Jul 23, 2018 -

Florida Fine Cars Miami responded

Keta35, Thank You so much for taking the time to share your experience with us. We are so happy to hear that Marck Malary was able to provide great customer service. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. We truly appreciate you as a customer and the opportunity to earn your business. Enjoy your new vehicle! Welcome to the family!

July 19, 2018

Very smooth and easy process. I called ahead and the vehicle was ready for me to test drive. The salesman Marck was polite, knowledgeable and moved through the process smoothly and More

by Stone1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marck Malary, Andrew Munoz
Jul 19, 2018 -

Florida Fine Cars Miami responded

Stone1, Thank You so much for taking the time to share your experience with us. We are so happy to hear that Marck Malary was able to provide great customer service. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. We truly appreciate you as a customer and the opportunity to earn your business. Enjoy your new vehicle! Welcome to the family!

July 17, 2018

Very pleased ! I was very undecided about what car I wanted. But Macrk was very patience , kind and walked me through every step of the way... This wasn't my first More

by Tallygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marck Malary
Jul 17, 2018 -

Florida Fine Cars Miami responded

Tally Girl, Thanks so much for such an amazing review! We appreciate you taking the time to share your feedback. We are thrilled to hear that Marck Malary was a huge asset in purchasing your new vehicle. Here at Florida Fine Cars, we strive to give every customer great customer service and a transparent process for a smooth and easy transaction. We hope to assist you and your friends and family in the future! Congratulations and Enjoy!!

July 17, 2018

Eduardo Acosta Great service sales person was very transparent great dealer l will recoment this dealer to my friends and family Great people and ambience. We wl More

by toroloco45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esuardo Acosta
Jul 17, 2018 -

Florida Fine Cars Miami responded

Toroloco, You have no idea how much it means to us to hear this kind of feedback. Our goal at Florida Fine Cars is for our customer to have an outstanding experience and it sounds like Eduardo Acosta delivered. We appreciate you as a customer and appreciate you giving us the opportunity to earn your business. Enjoy your new vehicle and hope to assist you and your family in the near future.

July 16, 2018

Nice people Everyone was nice and help me the best car. They help me step by step. This was my first car so I left very happy More

by Jordannnnn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Cote, Marck Malary
Jul 16, 2018 -

Florida Fine Cars Miami responded

Jordannnnn, Congratulations on your first new car!! We are so excited for you! Thank you for taking the time to leave us a positive review! Our team strives for excellence when it comes to helping our customers find exactly what they need. We appreciate you as a customer and appreciate you giving us the opportunity to earn your business. Hope to see you again in the near future! Enjoy!

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