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Florida Fine Cars Miami
Miami, FL
4,176 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,176 reviews
August 22, 2018
FFC Brandon S. Wow ! Out of all the customer service, Brandon Swazey is by far the best i have ever encountered with. From the moment i walked in the place Brandon j Wow ! Out of all the customer service, Brandon Swazey is by far the best i have ever encountered with. From the moment i walked in the place Brandon just welcomed me with positive energy and i just knew i was leaving with a car that day and I DID ! Please promote this fine young man ! He was the best ! I love FFC ! More
by Fcccady
Employees Worked With
Brandon Swazey
August 21, 2018
Terrell Stephenson was took his time with me help understand the paperwork an what I should do An should not do I really appreciate that he was also friendly to me we’l was took his time with me help understand the paperwork an what I should do An should not do I really appreciate that he was also friendly to me we’ll helping More
by Zoemoney$
Employees Worked With
August 21, 2018
muchas gracias alfonso garcia Alfonso Garcia Muchas gracias por su hospitalidad, muy bien servicio al cliente. Estoy muy satisfecha con toda la ayuda que nos brindastes. Eres el m Alfonso Garcia Muchas gracias por su hospitalidad, muy bien servicio al cliente. Estoy muy satisfecha con toda la ayuda que nos brindastes. Eres el mejor vendedor de Florida fines car. Gracias 🙂 More
by Mia
Employees Worked With
Alfonso Garcia
August 20, 2018
First time buyer I have never felt so welcomed, all the staff treated me as a family member especially Mr Mark Malary, an absolute angel thank you guys for making this I have never felt so welcomed, all the staff treated me as a family member especially Mr Mark Malary, an absolute angel thank you guys for making this experience so comfortable and durable , you Mr Mark you are an example of professionlism we need in a sales department again thank you? More
by Ms pat
Employees Worked With
Marck Malary
August 19, 2018
Terrell is the bomb.com Terrell Stephenson is a phenomenal sales person... made sure i got a great car for a great price. After going to other car dealerships this was my bes Terrell Stephenson is a phenomenal sales person... made sure i got a great car for a great price. After going to other car dealerships this was my best experience. five stars ?? ???????? all the way More
by Taka Taka
Employees Worked With
August 18, 2018
5 stars ! Zack was very professional and helped me get the car of my dreams!! He made sure that I got everything I wanted and I was happy every step of the way, Zack was very professional and helped me get the car of my dreams!! He made sure that I got everything I wanted and I was happy every step of the way, got me a great deal and the process was quick and easy. I love my new Kia Sorento , Thank you so much ! More
by Roxanne77
Employees Worked With
Zackery Wilson
August 18, 2018
Great experience at Florida Fine Cars Eddy and Mark and Jose helped me in a great way to solve all my problems and make the purchase of my new car a good experience, they were very persona Eddy and Mark and Jose helped me in a great way to solve all my problems and make the purchase of my new car a good experience, they were very personable and professional, they really care about their customers and make sure they go the extra mile to give the customer a great experience. Thanks a lot guys for helping me get my new car More
by LuisRosas
Employees Worked With
Marck Malary
August 18, 2018
Everything was great right price glad I came The salesman Marck was technically and tactically proficient and I really appreciate his professionalism and the prices are good and I'll come back ag The salesman Marck was technically and tactically proficient and I really appreciate his professionalism and the prices are good and I'll come back again. More
by Darrell Harris
Employees Worked With
Marck Malary
August 17, 2018
Eduardo Acosta made it happen late a night! I came late at closing time and Eduardo Acosta stood late and got it done The easiest car but ever. Plus I found after that I can also win $1,000.00 I came late at closing time and Eduardo Acosta stood late and got it done The easiest car but ever. Plus I found after that I can also win $1,000.00 at the end of the month just because I bought the car with Eduardo Acosta More
by Shelton S.
Employees Worked With
Eduardo Acosta
August 17, 2018
Friendly, efficient and fast service My son bought his car here and he recommended it. Great overall experience. Salesman Marck very knowledgeable and friendly. Assured me the experience My son bought his car here and he recommended it. Great overall experience. Salesman Marck very knowledgeable and friendly. Assured me the experience wouldn't take too long and as much as I don't trust car salesmen or dealers, he was awesome. And right. Everyone I encountered from Marck to manager to finance manager Andrew was great. They know their stuff but don't make you feel intimidated at all. Definitely will recommend More
by Rvmac
Employees Worked With
Marck Malary, Andrew Munoz
