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Florida Fine Cars Miami
Miami, FL
4,174 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,174 reviews
August 27, 2018
Very friendly and pressure free. My sales rep Chris Ruiz is amazing (as I’m sure the rest of staff). If not for him I’m sure I would not have went back the amount of times as I did. H My sales rep Chris Ruiz is amazing (as I’m sure the rest of staff). If not for him I’m sure I would not have went back the amount of times as I did. He listens and applies my likes and dislikes to help build the perfect car to suit me. He was very patient and understanding to the lengthy car shopping experience in the rain and and extreme sun. I am overall satisfied with Chris. The next process after the purchase is a little confusing but I made it through. More
by Carolvw15
Employees Worked With
Christopher Ruiz
August 27, 2018
mark made looking for a car a pleasure , he was very polite, patient and helpful! wonderful customer service. made sure everything was explained correctly and clear. , he was very polite, patient and helpful! wonderful customer service. made sure everything was explained correctly and clear. More
by johanaM.
Employees Worked With
Marck Malary
August 26, 2018
Amazing The customer service was amazing, everyone was willing to help. Full of laughs. No regrets. I will refer friends and family memebers. Thank you so muc The customer service was amazing, everyone was willing to help. Full of laughs. No regrets. I will refer friends and family memebers. Thank you so much. Very statisfied. More
by Richard Family
Employees Worked With
Marck Malary, Zackery Wilson
August 25, 2018
Great Experience was great and staff was nice. The process was easy and simple. Everyone greeted you at the door and staff were polite. Would recommend Experience was great and staff was nice. The process was easy and simple. Everyone greeted you at the door and staff were polite. Would recommend More
by Freshy12
Employees Worked With
Marck Malary
August 25, 2018
Best Place to buy a Car My co-worker recently bough a new truck from Florida Fine Cars, He told me about the prices and the quality of service at this place, I was currently My co-worker recently bough a new truck from Florida Fine Cars, He told me about the prices and the quality of service at this place, I was currently looking to trade in my car so he suggested that I go there and he gave me Mark's phone # who was the sales rep that helped him with his purchase. I called Mark and I told him what I was looking for and how much I wanted my monthly payment to be, sure enough he was able to find me the right car at the payment that I wanted. The process was quick and easy everyone seemed to be friendly and easy going Thank you for my new car. More
by P. Wiggan
Employees Worked With
Marck Malary
August 23, 2018
Terrell Stephenson was the guy that helped he was very responsive when I called or texted even after business hours. He even went the extra mile to meet me at the airpo was the guy that helped he was very responsive when I called or texted even after business hours. He even went the extra mile to meet me at the airport and was on time and prompt. I'm a business owner myself and I would love for a guy like him to represent my company. More
by Austin's Concrete
Employees Worked With
August 23, 2018
Excellent Service!! My husband and I highly recommend this dealership. The moment we walked in our salesman Zach along with Eddie helped us thru the whole process. They n My husband and I highly recommend this dealership. The moment we walked in our salesman Zach along with Eddie helped us thru the whole process. They never give up on us and we were able to walk out of there with our new Dodge Charger R/T. Zach treated us like one of his family. Very humble, positive and great sense of humor. Thank you guys for everything!! GO CHECK THEM OUT ASAP you will not regret it I promise. More
by MariselaR88
Employees Worked With
Eduardo Calixto III, Marco Portocarrero, Zackery Wilson
August 22, 2018
Great car buying experience This was a great car buying experience from beginning to end. Salesman Marck was very knowlageable about the cars, no pressure, very nice to work wit This was a great car buying experience from beginning to end. Salesman Marck was very knowlageable about the cars, no pressure, very nice to work with. I highly recommend him. Totally happy with our new car, will shop here again for my next car. Thanks Marck More
by Carbuyer12
Employees Worked With
Marck Malary
August 22, 2018
FFC Brandon S. Wow ! Out of all the customer service, Brandon Swazey is by far the best i have ever encountered with. From the moment i walked in the place Brandon j Wow ! Out of all the customer service, Brandon Swazey is by far the best i have ever encountered with. From the moment i walked in the place Brandon just welcomed me with positive energy and i just knew i was leaving with a car that day and I DID ! Please promote this fine young man ! He was the best ! I love FFC ! More
by Fcccady
Employees Worked With
Brandon Swazey
August 21, 2018
muchas gracias alfonso garcia Alfonso Garcia Muchas gracias por su hospitalidad, muy bien servicio al cliente. Estoy muy satisfecha con toda la ayuda que nos brindastes. Eres el m Alfonso Garcia Muchas gracias por su hospitalidad, muy bien servicio al cliente. Estoy muy satisfecha con toda la ayuda que nos brindastes. Eres el mejor vendedor de Florida fines car. Gracias 🙂 More
by Mia
Employees Worked With
Alfonso Garcia
