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Florida Fine Cars Miami

Miami, FL

5.0
4,173 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 4,173 reviews

September 22, 2018

Excellent Very friendly, knowledgeable and helpful would definitely recommend to anyone that os lookong for a quality car at a good price lots to choose from an More

by Spring99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel A. Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Rangel, Anthony Sicilia
Sep 24, 2018 -

Florida Fine Cars Miami responded

Spring99, Thank you so much for this amazing review! We try our best to stand out from other dealerships when it comes to excellent customer service. We appreciate your feedback and are pleased that your purchase experience with Miguel, Daniel and Anthony was positive. Our number one goal is for every customer to leave with an experience like no other and it looks like we delivered. Congratulations and Welcome to the family!!

September 22, 2018

Great experienced, I went as a browser and end up buying. True no haggle environment, great customer service and post sale follow up, Highly recommend Floridafinecars, Go and see Eduardo you will feel you're More

by Lass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Acosta
Sep 24, 2018 -

Florida Fine Cars Miami responded

Lass, Thank You so much for taking the time to share your experience with us. We are so happy to hear that Eduardo Acosta was able to provide great customer service. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. We truly appreciate you as a customer and the opportunity to earn your business. Enjoy your new vehicle! Welcome to the family!

September 21, 2018

If I could go beyond five stars, I would!!!! Wow the experience was so phenomenal i don't even know where to begin. I've been dealing with Mr. Stephenson for some time now and through out the pro More

by Glania82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2018 -

Florida Fine Cars Miami responded

Glania82, Thank you so much for this amazing review! We try our best to stand out from other dealerships when it comes to excellent customer service. We appreciate your feedback and are pleased that your purchase experience with Terrell was positive. Our number one goal is for every customer to leave with an experience like no other and it looks like we delivered. Congratulations and Welcome to the family!!

September 20, 2018

Great Experience! Saved me a ton of time and money unlike any other dealership experience i have encountered. it is always a waiting game or a sloppy transaction. This More

by Dandee23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sicilia
Sep 21, 2018 -

Florida Fine Cars Miami responded

Dandee23, Thank you for your review and your valuable time to do so. We appreciate your feedback and kind words for Anthony Sicilia. Anthony is surely an elite of this industry and whose main goal is to keep it transparent and simple for a no stress process. We hope to assist you and your family in the near future. Enjoy!

September 19, 2018

Phenomenal I am humbled by Terrell Stephenson’s assistance and customer service. We need more people like him in this world! He is amazing. Ty. T. More

by Vava84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Florida Fine Cars Miami responded

Vava84, Thanks so much for such an amazing review! We appreciate you taking the time to share your feedback. We are thrilled to hear that Terrell was a huge asset in purchasing your new vehicle. Here at Florida Fine Cars, we strive to give every customer great customer service and a transparent process for a smooth and easy transaction. We hope to assist you and your friends and family in the future! Congratulations and Enjoy!!

September 15, 2018

Florida Fine Cars!! The Best Excellent service. So professional and honest. Driving away so happy and content. Buying a car from a dealership that shows you respect and treats you More

by Michelle2324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Florida Fine Cars Miami responded

Michelle2324, Wow, Thank you so much for the glowing review of our store! Your kind words mean the world to our employees who work hard every day to make each interaction with customers an excellent one. Congratulations on your new vehicle and welcome to the family!

September 15, 2018

Florida fine cars Very helpful. Relaxing and took the stress out of buying a car would definitely recommend. We’re were in and out very quickly! Great service More

by Angxe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Florida Fine Cars Miami responded

Angxe, Thank you for taking the time to leave us a positive review! Our team strives for excellence when it comes to helping our customers find exactly what they need. We appreciate you as a customer and appreciate you giving us the opportunity to earn your business. Hope to see you again in the near future

September 15, 2018

Great service and fast service Best Salesmen ever (Khris March) I told him what I wanted and he made it happened! Very polite and to the point...job well done. More

by Jennifertribueisaac9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Stern, Kristopher March
Sep 20, 2018 -

Florida Fine Cars Miami responded

Jennifertribueisaac9, Wow, Thank you so much for the glowing review of our store! Your kind words mean the world to our employees who work hard every day to make each interaction with customers an excellent one. Congratulations on your new vehicle and welcome to the family!

September 14, 2018

Eduardo Acosta worked two days with us to get us the car with wanted at the price that worked for us . Excellent service, I recommend Eduardo Acosta to everyone. More

by Vwwhitejettajuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Acosta
Sep 14, 2018 -

Florida Fine Cars Miami responded

Vwwhitejettajuan, Thank you for your review and your valuable time to do so. We appreciate your feedback and kind words for Eduardo Acosta. Eduardo is surely an elite of this industry and whose main goal is to keep it transparent and simple for a no stress process. We hope to assist you and your family in the near future. Enjoy!

September 13, 2018

Job well done! I am very happy with my purchase and I will recommend Marck and Marco to anyone. They both made sure i was comfortable with my decision. More

by Youngone_7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marck Malary, Marco Portocarrero
Sep 14, 2018 -

Florida Fine Cars Miami responded

Youngone_7, Thank You so much for taking the time to share your experience with us. We are so happy to hear that Marck and Marco were able to provide great customer service. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. We truly appreciate you as a customer and the opportunity to earn your business. Enjoy your new vehicle! Welcome to the family!

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