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Florida Fine Cars Miami

Miami, FL

5.0
4,173 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 4,173 reviews

September 25, 2018

Excelent people, good service. Very polite and joyfull. I found a very good vehicle, great conditions and mileage. From the sales person to the finance I have found good people that guided me to find More

by Yankee
Recommend Dealer
Yes
Employees Worked With
Danny Pena and Billy Hasson
Sep 25, 2018 -

Florida Fine Cars Miami responded

Yankee, Thanks so much for such an amazing review! We appreciate you taking the time to share your feedback. We are thrilled to hear that Danny and Billy were a huge asset in purchasing your new vehicle. Here at Florida Fine Cars, we strive to give every customer great customer service and a transparent process for a smooth and easy transaction. We hope to assist you and your friends and family in the future! Congratulations and Enjoy!!

September 25, 2018

Fast. Nice. Great We spent the whole day looking for a cars we went to several dealership everything we found was Either overpriced or we did not like how they treated More

by Karina1405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marck Malary, Marco Portocarrero
Sep 25, 2018 -

Florida Fine Cars Miami responded

Karina1405, Thank you so much for this amazing review! We try our best to stand out from other dealerships when it comes to excellent customer service. We appreciate your feedback and are pleased that your purchase experience with Marck and Marco was positive. Our number one goal is for every customer to leave with an experience like no other and it looks like we delivered. Congratulations and Welcome to the family!!

September 25, 2018

Great experience! I went in and was greeted by Eduardo Acosta, he was very helpful and made sure all my questions were answered. He explained to me and showed me how I More

by Marielle18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Acosta
Sep 25, 2018 -

Florida Fine Cars Miami responded

Marielle18, Thank you for your review and your valuable time to do so. We appreciate your feedback and kind words for Eduardo Acosta. Eduardo is surely an elite of this industry and whose main goal is to keep it transparent and simple for a no stress process. We hope to assist you and your family in the near future. Enjoy!

September 25, 2018

Great Experience I’ve had 4 cars now and this dealership has been the best one that I’ve dealt with! Samuel is the best, we looked at almost 10 cars before we found th More

by Phil88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie, Paul Stern, Samuel Nicolas Jr
Sep 25, 2018 -

Florida Fine Cars Miami responded

Phil88, Wow, Thank you so much for the glowing review of our store and Samuel! Your kind words mean the world to our employees who work hard every day to make each interaction with customers an excellent one. Congratulations on your new vehicle and welcome to the family!

September 24, 2018

Genuine and trustworthy Danny Peña was absolutely courteous and attentive to my family while I purchased my car. Danny is truly a genuine individual from beggining to end More

by Ping Ping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Peña
Sep 24, 2018 -

Florida Fine Cars Miami responded

Ping Ping, Thank You so much for taking the time to share your experience with us. We are so happy to hear that Danny Peña was able to provide great customer service. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. We truly appreciate you as a customer and the opportunity to earn your business. Enjoy your new vehicle! Welcome to the family!

September 24, 2018

Glen Review It was such a pleasure to work with Glen! I could not believe how fast he got me driving on such short notice and not to mention a great deal ! After More

by Veronica88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Hall
Sep 24, 2018 -

Florida Fine Cars Miami responded

Veronica88, Thank you for your review and your valuable time to do so. We appreciate your feedback and kind words for Glenn Hall. Glenn is surely an elite of this industry and whose main goal is to keep it transparent and simple for a no stress process. We hope to assist you and your family in the near future. Enjoy!

September 23, 2018

Shocked on how there open and not shut down BUYER BEWARE.... This company has a C Rating with the BBB for a reason...... First they told me they don't even check there cars. second make sure More

by shocked
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doesn't matter
Sep 24, 2018 -

Florida Fine Cars Miami responded

Shocked, We're sorry to see that you are not satisfied with your recent experience. Due to the lack of information we were unable to find you in our records. Please send me a message to Ana Mercado Loyalty Manager with Florida Fine Cars at anam@floridafinecars.com or call me directly at 866-540-0558 and it will be my pleasure in assisting you. Thank You!

September 23, 2018

Satisfied I just want to express that my whole experience was very professional with Florida Fine Car. My sale representative Brandon Swazey was extremely pro More

by Aprilm75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Swazey
Sep 24, 2018 -

Florida Fine Cars Miami responded

Aprilm75, Thank you for such a wonderful review! We are truly happy to hear you enjoyed your Florida Fine Cars experience with Brandon Swazey and we hope you felt like part of our family during your visit to the Miami location. Congratulation’s! Enjoy your new vehicle!

September 23, 2018

Eduardo Aosta advisor It was really easy buying a car from Florida fine cars Eduardo Acosta was very upfront with everything . I recommend Eduardo Acosta at Florida fine c More

by Jeepherrarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Acosta
Sep 24, 2018 -

Florida Fine Cars Miami responded

Jeepherrarte, Thanks so much for such an amazing review! We appreciate you taking the time to share your feedback. We are thrilled to hear that Eduardo Acosta was a huge asset in purchasing your new vehicle. Here at Florida Fine Cars, we strive to give every customer great customer service and a transparent process for a smooth and easy transaction. We hope to assist you and your friends and family in the future! Congratulations and Enjoy!!

September 22, 2018

Nothing BUT amazing!!! Sam help me and my husband close a deal on a 2015 Maserati. Sam was very helpful and VERY knowledgeable of the car. Sam was very friendly and I loved More

by NurseBae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Nicolas Jr
Sep 24, 2018 -

Florida Fine Cars Miami responded

NurseBae, Thanks so much for such an amazing review! We appreciate you taking the time to share your feedback. We are thrilled to hear that Samuel Nicolas Jr was a huge asset in purchasing your new vehicle. Here at Florida Fine Cars, we strive to give every customer great customer service and a transparent process for a smooth and easy transaction. We hope to assist you and your friends and family in the future! Congratulations and Enjoy!!

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