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Florida Fine Cars Miami
Miami, FL
4,173 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,173 reviews
October 09, 2018
I Love my Finance manager Billy in finance with very helpful helped me get my dream car and he made it a great first time experience I will definitely come back to see him aga Billy in finance with very helpful helped me get my dream car and he made it a great first time experience I will definitely come back to see him again in my head More
by Claudiabanobre
Employees Worked With
William Hasson
October 09, 2018
Easy pleasant transaction Eduardo acosta sales rep was good on everything. I'm a man of few words but I can say he is being good with everything. No complaints whatsoever ever. Eduardo acosta sales rep was good on everything. I'm a man of few words but I can say he is being good with everything. No complaints whatsoever ever. Look for Eduardo acosta you wont regret it. More
by Daguer
Employees Worked With
Eduardo Acosta
October 09, 2018
Awesome people. Really helped me I would definitely recommend. Go see them they will help you out. Even if your car is upside down. Highly recommend. Go to the Miami location. I would definitely recommend. Go see them they will help you out. Even if your car is upside down. Highly recommend. Go to the Miami location. More
by Tsoto2277
Employees Worked With
Daniel Rangel, Joe Torres
October 09, 2018
Great Cusromer Service I purchased a vehicle Saturday , and returned the following Tuesday after realizing I had left something in my trade in. When I got there I was helpe I purchased a vehicle Saturday , and returned the following Tuesday after realizing I had left something in my trade in. When I got there I was helped by Anthony who by the way was not the salesman that sold me the car. But after a few calls and research found my old vihecle and keys and was able to retrieve my items. Goes to show that some people have great customer service skills in them even when there is no sales involved. Thanks Anthony for all your help and you're truly an example of great customer service and team player we lack these days else where. I hope he gets the recognition he deserves. Satisfied Customer..👍🏼 More
by Junito69
Employees Worked With
Anthony Sicilia
October 07, 2018
Eduardo Acosta Excellent customer service Friendly people and what I like the most is that there is NO pushing. Straight forward talking. Many many autos to choose from, one stop shopping. Friendly people and what I like the most is that there is NO pushing. Straight forward talking. Many many autos to choose from, one stop shopping. More
by Kill Bill passat
Employees Worked With
Eduardo Acosta
October 07, 2018
My dream Car From the minute that I sent the inquiry for the pleasure begins, I was contacted by Shola and minutes later I recieved a phone call from Marck followe From the minute that I sent the inquiry for the pleasure begins, I was contacted by Shola and minutes later I recieved a phone call from Marck followed by pictures and videos of the vehicle, by the time I got to the dealer the car was well ready and waiting for me, and everyone was extremely friendly,which is very hard to find specially when shopping for a car. Everything went smoothly from beginning to end. Thank you Florida Fine Cars. More
by MORAN 124 SPIDER
Employees Worked With
Marck Malary
October 05, 2018
I Love My New CC When I walked into Florida Fine Cars all I had was less than desirable credit to say the least and wide eyes on a Volkswagen CC. Terrell Stephenson wo When I walked into Florida Fine Cars all I had was less than desirable credit to say the least and wide eyes on a Volkswagen CC. Terrell Stephenson worked TIRELESSLY to get me approved on my dream car. Everyone else told me that it couldn't be done. Terrell Stephenson was patient and worked on my deal even when I wasn't physically present at the dealership and always followed up and kept me in the loop. I am super happy about everything front to back. Nick in finance took care of me as well. This entire experience was great man. More
by Jfigz88
October 05, 2018
Wonderful Friendly staff, relaxing beautiful selection of vehicles plus they will make sure you drive home in your brand new car or such just a wonderful place. Friendly staff, relaxing beautiful selection of vehicles plus they will make sure you drive home in your brand new car or such just a wonderful place. More
by K E
October 04, 2018
Calidad y excelencia en servicio Tanto el vendedor las muchachas del seguro y el señor del financiamiento dieron la milla máxima a la hora de atendernos tienen tremendo equipo de trab Tanto el vendedor las muchachas del seguro y el señor del financiamiento dieron la milla máxima a la hora de atendernos tienen tremendo equipo de trabajo agradecida con el trato More
by Vborras1983
Employees Worked With
Anthony Sicilia
October 02, 2018
Family Helped by samuel Nicholas Jr who helped me obtain my new genesis. Knew what he was doing and treated me and my pops like family. If I were to expand m Helped by samuel Nicholas Jr who helped me obtain my new genesis. Knew what he was doing and treated me and my pops like family. If I were to expand my Gene's I would definitely comeback for the family car. His vibe, the environment over at Miami FFC was MUY BUENO!! More
by SpadeKing
Employees Worked With
Samuel Nicolas Jr
