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Florida Fine Cars Miami

Miami, FL

5.0
4,176 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 4,176 reviews

November 22, 2018

Kristopher was outstanding .he was a personalized salesperso Krisstapher did a great job at explaining everything .I will tell all my friends that everybody was great .I will decently buy from Florida fine cars More

by Demmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The two managers were great also , Kristopher March
Nov 23, 2018 -

Florida Fine Cars Miami responded

Demmy, Thank you for your kind words and recommendation! We're very grateful you chose Florida Fine Cars!

November 22, 2018

Good deal very friendly and Professional . from the first moment I felt well assisted is well advised. The staff was very kind and knew how to give me complete More

by Albertito
Recommend Dealer
Yes
Employees Worked With
Eduardo Acosta
Nov 23, 2018 -

Florida Fine Cars Miami responded

Albertito, Wow, thank you so much for such a wonderful review of our store! Your kind words mean the world to our employees who work hard every day to make every interaction with customers an excellent one. Congratulations on your new vehicle and Welcome to the family!

November 21, 2018

Good service Eduardo Acosta is the Man! Hands down. All the best bro! Helped me for2 weeks to make process smooth as possible thanks for the great service. More

by Sahadeo21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Acosta
Nov 23, 2018 -

Florida Fine Cars Miami responded

Sahadeo21, Thank you for your review and your valuable time to do so. We appreciate your feedback and kind words for Eduardo Acosta. Eduardo is surely an elite of this industry and whose main goal is to keep it transparent and simple for a no stress process. We hope to assist you and your family in the near future. Enjoy!

November 20, 2018

Terrell was very courteous and was a very knowledgeable salesman who helped us find the perfect car for us and gave us a great experience. More

by NoAn66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Florida Fine Cars Miami responded

NoAn66, Thanks so much for such an amazing review! We appreciate you taking the time to share your feedback. We are thrilled to hear that Terrell was a huge asset in purchasing your new vehicle. Here at Florida Fine Cars, we strive to give every customer great customer service and a transparent process for a smooth and easy transaction. We hope to assist you and your friends and family in the future! Congratulations and Enjoy!!

November 20, 2018

Awesome and great customer service The sales representative was very knowledgeable and could answer every question. They got me in and out very fast as I requested. Sales rep Marck made More

by Sammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marck Malary
Nov 23, 2018 -

Florida Fine Cars Miami responded

Sammy, Thank you for taking the time to leave us a positive review! Our team strives for excellence when it comes to helping our customers find exactly what they need. We appreciate you as a customer and appreciate you giving us the opportunity to earn your business. Hope to see you again in the near future.

November 20, 2018

call Anthony he is fast and pretty profesional Dos autos de este dealer so far y todo súper bien , los precios son firmes pero buenos. Anthony es muy profesional y honesto , mi experiencia fue muy More

by Alejandro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sicilia
Nov 23, 2018 -

Florida Fine Cars Miami responded

Alejandro, Wow, muchas gracias por la brillante revisión de nuestra tienda! Sus palabras tan amables significan el mundo para nuestros empleados que trabajan duro cada día para hacer que cada interacción con los clientes sea excelente. ¡ Felicitaciones por su nuevo vehículo y Bienvenido a la familia!

November 20, 2018

Great experience! Jesse Fettig was a huge help. Great service. I recommend everyone ask for him. thank you Florida Fine Cars for everything. Best place to buy a car! More

by Fdelemos337
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Fettig
Nov 23, 2018 -

Florida Fine Cars Miami responded

Fdelemos337, Thank you for your kind words! Can’t wait to help you and fam in a near future! Here to assist at any time!

November 19, 2018

Excellent customer service I can’t say enough about how well my family and I were taken care of. Thanks to Marck, I found my new vehicle after test driving several others. He wa More

by Sarge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marck Malary, Marco Portocarrero
Nov 19, 2018 -

Florida Fine Cars Miami responded

Sarge, Thank You so much for taking the time to share your experience with us. We are so happy to hear that our Miami team was able to provide great customer service. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. We truly appreciate you as a customer and the opportunity to earn your business. Enjoy your new vehicle! Welcome to the family!

November 19, 2018

Amazing Experience We first got there and were greeted very nicely and in a non-pushy manner and then marck came and talked to us about the car, he explained to us every More

by kevbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marck Malary, Marco Portocarrero
Nov 23, 2018 -

Florida Fine Cars Miami responded

Kevbmw, Thank You so much for taking the time to share your experience with us. We are so happy to hear that Marck Malary and Marco were able to provide great customer service. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. We truly appreciate you as a customer and the opportunity to earn your business. Enjoy your new vehicle! Welcome to the family!

November 18, 2018

Friendly, Efficient Employees and Great Cars for the Money All were friendly, informative and willing to accommodate us. Anthony showed us how fabulous a used car salesman could be. With Anthony, We felt we f More

by Sally&Bela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Galen and Adam Ebeid, Anthony Sicilia
Nov 19, 2018 -

Florida Fine Cars Miami responded

Sally and Bela, Thank you so much for this amazing review! We try our best to stand out from other dealerships when it comes to excellent customer service. We appreciate your feedback and are pleased that your purchase experience with our Miami Team was positive. Our number one goal is for every customer to leave with an experience like no other and it looks like we delivered. Congratulations and Welcome to the family!!

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