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Florida Fine Cars Miami
Miami, FL
4,464 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,464 reviews
March 10, 2020
Great customer service. Fabrice was phenomenal he went above and beyond, Phil and Terrell was great, they help me drive off the lot I was very excited. above and beyond, Phil and Terrell was great, they help me drive off the lot I was very excited. More
by Gwilliams
March 06, 2020
Fabrice and Phil , fast & definitely helps you get into the car you wants , Definitely works with all types of credit and income . Greatest place to go the car you wants , Definitely works with all types of credit and income . Greatest place to go More
by GetMoneyforever305
Employees Worked With
Other Employees :
Brandon Swazey, Phillip Conley , Fabrice Desire
March 05, 2020
Thanks Again Brandon you were awesome you made my car buying experience super easy and well worth it. I was in and out within 2 hours tops. I recommend all my friends to you. @swazey_cars buying experience super easy and well worth it. I was in and out within 2 hours tops. I recommend all my friends to you. @swazey_cars More
by Tempris
March 05, 2020
Vlad was very helpful. He was the best great communication skills. I loved the way he explained everything made me feel at home. Great job communication skills. I loved the way he explained everything made me feel at home. Great job More
by nickigrimes
Employees Worked With
Vlad Nemtsev
March 04, 2020
The team that helped me which were Alex Rodriguez, Glenn the sales staff, and Wilkins Pujoles were all amazing and very professional. They helped me buy my first car and i couldnt be happier with the prices the sales staff, and Wilkins Pujoles were all amazing and very professional. They helped me buy my first car and i couldnt be happier with the prices and atttention to detail. Would recommend them 100%! More
by Sashellc
March 03, 2020
My car salesman was Hansel. He was great. He took his time with me, explained everything to the T. I also interacted with Phil Conley. He was great as well. Couldn't have asked for a better experience. time with me, explained everything to the T. I also interacted with Phil Conley. He was great as well. Couldn't have asked for a better experience. More
by jameshcg13
Employees Worked With
Hansel Chacon, Phillip Conley
February 29, 2020
Was amazing! Did his best to make sure i was satisfied.. Thank you Florida Fine Cars. Actually my second car from them. Would highly recommend Thank you Florida Fine Cars. Actually my second car from them. Would highly recommend More
by Lcowvins305
Employees Worked With
Fabrice Desire
February 27, 2020
One of the greatest experiences ever when it came to buying a car. The experience and expertise with the salesman was outstanding. When it comes to buying a car you need someone that has the knowledge a buying a car. The experience and expertise with the salesman was outstanding. When it comes to buying a car you need someone that has the knowledge and the care and I really truly feel like Fabrice showed that. More
by M.Elie
February 26, 2020
Muy buen customer service por parte del equipo,En especial Hansel y Rafa.Fueron muy amables conmigo y resolvieron mis dudas.Gracias, los recomendare con mis conocidos. especial Hansel y Rafa.Fueron muy amables conmigo y resolvieron mis dudas.Gracias, los recomendare con mis conocidos. More
by monicamcastillo
Employees Worked With
Rafa, Monica, Hansel Chacon
