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Florida Fine Cars Miami

Miami, FL

5.0
4,039 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 4,039 reviews

September 16, 2024

Grant was awesome. Also John Acosta helped us so much getting the car ready. The two of them are excellent and I would highly recommend coming here and shopping with th More

by orquideasazules317
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John acosta
Sep 16, 2024 -

Florida Fine Cars Miami responded

Thank you for your kind words! We’re thrilled to hear that Grant and John Acosta provided excellent service and were instrumental in getting your car ready. We appreciate your recommendation and look forward to assisting you again in the future. If you need anything else, don’t hesitate to reach out!

September 16, 2024

Teo helped me buy my first car. He was extremely helpful, kind, and made sure we were taken care of! Would 10000% work with him again. More

by analiese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teofilo Campusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Florida Fine Cars Miami responded

Thank you for your feedback! We’re thrilled to hear that Teo was extremely helpful and kind while assisting you with your first car. We’re glad he made sure you were well taken care of. We appreciate your high recommendation and look forward to working with you again in the future!

September 16, 2024

Miguel showed me a few options, but they weren’t exactly what I was looking for. Unfortunately, the weather took a turn for the worse, so we weren’t able to explore the lot fully. More

by daliahS
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Miguel A. Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Florida Fine Cars Miami responded

Thank you for your feedback! We're sorry to hear that the weather interrupted your visit, but we appreciate your patience. Miguel will be happy to assist you again and help you explore more options when the weather improves. We hope to find the perfect vehicle for you soon! Feel free to reach out if you have any questions or would like to schedule another visit.

September 16, 2024

Great experience Grant and Claude were great. Got us. The perfect car really spent their time. Did things right would highly recommend. More

by pondersjess44
Recommend Dealer
Yes
Employees Worked With
Grant Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Florida Fine Cars Miami responded

Thank you for the great review! We're thrilled to hear that Grant and Claude provided you with an excellent experience and helped you find the perfect car. We're glad they took the time to ensure everything was done right. Your recommendation means a lot to us, and we truly appreciate your feedback! Enjoy your new car!

September 15, 2024

Very prejudiced individuals that were rude, arrogant, unprofessional service that refused to sell, let alone accommodate a customer with a disability. Then they wonder why car sales are considered the xx More

by utahfrontier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pedro Gonzalez-Sylva
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Santos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Florida Fine Cars Miami responded

Thank you for your feedback and we would like to address your claims on this review. looking into our records you have not visited any of our locations. Florida Fine Cars assisted you in trying to get approved for a vehicle via Phone/email. We are not the banks and cannot determine the requirements lenders need to enter into a finance agreement with a potential client. We communicate and send documents that are required to assess a potential deal. The banks then determine whether they can accept a customer and/or what other documents are needed to finalize a transaction. When purchasing a vehicle there are many requirements and factors that are considered. We apologize that your expectation was not met.

September 15, 2024

Harold was great. Was not sure on the vehicle that I want it but he was patient and made sure I got taken care off More

by lawrenzy92
Recommend Dealer
Yes
Employees Worked With
David Sardinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Florida Fine Cars Miami responded

Thank you for your feedback! We're delighted to hear that Harold was patient and ensured you were well taken care of, even when you were unsure about the vehicle you wanted. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!

September 14, 2024

Terrell and Leo was amazing they listened to what I had to say and was really understanding. More

by annbella664
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Florida Fine Cars Miami responded

Thank you for your feedback! We’re thrilled to hear that Terrell and Leo were amazing, attentive, and understanding. It’s great to know they listened to your needs and provided excellent service. If you need anything else, don’t hesitate to reach out. We’re here to help!

September 14, 2024

Jonathan Chavez me ayudó con la compra de mi carro muy feliz lo recomiendo Florida dime cara la mejor compañía Muchos carros diferentes locaciones los mejores gracias gracias gracias More

by Naelguzman425
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan chavez
Sep 16, 2024 -

Florida Fine Cars Miami responded

¡Gracias por tu comentario! Nos alegra mucho saber que Jonathan Chávez te ayudó con la compra de tu carro y que estás muy feliz con el servicio. Agradecemos tu recomendación y tus amables palabras sobre Florida Fine Cars. Nos esforzamos por ofrecer una gran selección de vehículos y un excelente servicio en todas nuestras ubicaciones. ¡Gracias por tu apoyo y por elegirnos!

September 14, 2024

David Sardinas me atendio. Estoy bien satisfecho con el servicio. Es muy atento y me enseńo varios carros debido a lo que estaba buscando. Al final me compre un carrito mucho m More

by Victor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Sardinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Florida Fine Cars Miami responded

¡Gracias por tu comentario! Nos alegra saber que David Sardinas te brindó un excelente servicio y fue atento al mostrarte varias opciones según tus necesidades. Estamos encantados de que hayas encontrado un carro que supera tus expectativas. Si necesitas algo más o tienes alguna pregunta, no dudes en contactarnos. ¡Disfruta de tu nuevo vehículo!

September 13, 2024

Harold was the best! He made the process feel smooth and took care of us throughout the whole process. I will sure come back in the future and recommend him and the deal More

by Flaviaismaeel24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Florida Fine Cars Miami responded

Thank you for sharing your fantastic experience! We’re thrilled to hear that Harold made the process smooth and took such great care of you. Your recommendation means a lot to us, and we’re happy to know you’ll be back in the future. We appreciate your trust and look forward to assisting your friends and family as well. Enjoy your new car, and see you next time!

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