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Florida Fine Cars Miami

Miami, FL

5.0
4,178 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 4,178 reviews

July 14, 2023

Pedro was the best at helping me get my Toyota I love it please come ask for him when you need a car L More

by alletf18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Gonzalez-Sylva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Florida Fine Cars Miami responded

alletf18, Thank you so much for taking the time to share your experience!

July 12, 2023

Pedro was the best at helping me buy my first car my 2022 Toyota Camry is perfect and he was so helpful. He answered every little question I had to make sure I left without any questions or second guesses ab More

by Rodney Matute
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Gonzalez-Sylva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Florida Fine Cars Miami responded

Rodney Matute, Your positive review means the world to us, and we’re honored to have earned your business. We’re dedicated to providing our customers with a superior experience, and it’s wonderful to hear that we succeeded.

July 12, 2023

Leo Rivera and floridafinecars they helping me what I new vehiculo and trading mi 2015 More

by patrickvalsaint1
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Leo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Florida Fine Cars Miami responded

Patrickvalsaint1, thank you for taking a moment to share your experience, it is very much appreciated!

July 12, 2023

Horrible Experience ! Do not trust this dealership! I tried to purchase a car via the internet sales department with Miguel. After sending me a video and discussing havi More

by skipzuse
Recommend Dealer
No
Employees Worked With
Miguel, Rey
Jul 12, 2023 -

Florida Fine Cars Miami responded

We apologize for the inconvenience you've experienced. We understand how important it is to have clear communication throughout the car purchasing process. There seems to be a misunderstanding or confusion and hopefully, this can help clear it up. When you called in that day the vehicle was not sold. The vehicle was being looked at by another customer as we do not hold the vehicle. The vehicles are sold on a first come first serve base and you were notified once the vehicle was sold. If you need further assistants, please feel free to contact us at customercare@floridafinecars.com. Thank you!

July 12, 2023

David Sardinas is the guy to go with! He helped me out with getting the Lexus LS500 and gave me the best customer service I’ve seen when purchasing a car. Him and the team at Florida Fine More

by Wei
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Sardinas
Jul 13, 2023 -

Florida Fine Cars Miami responded

Wei, it is always amazing to hear that we have been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

July 11, 2023

I would tell any body that’s shopping for a car to go check out Leo and Terrell at FFC. #iCanGetayouDriving Thanks family More

by pierrechristofer25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvaro Caraballo
Jul 11, 2023 -

pierrechristofer25 responded

You guys are the best

July 10, 2023

Nice sales service with Brandon we went on two test drives and it was pleasant I will be back next week to finish the deal with him and if that goes well I will recommend my family and friends here. More

by keithwatson132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Swazey
Jul 11, 2023 -

Florida Fine Cars Miami responded

keithwatson132, We're grateful for your glowing review and the opportunity to serve you. Your feedback is valuable to us and helps us continue to improve our customer experience. Thanks again for your support!

July 10, 2023

Great sales service with Brandon we went on a test drive in a 2021 Nissan. And it was pleasant finished the deal with him the same day. I will recommend my family and friends here. More

by jada.stokes345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Swazey
Jul 11, 2023 -

Florida Fine Cars Miami responded

jada.stokes345, Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us, and we appreciate your business.

July 09, 2023

My wife and I came in yesterday to purchase a vehicle for her birthday and Claudia Artiles was the sales person helping us, great time and experience with this young lady ! I really appreciate you help More

by renopatrick80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia Artiles
Jul 11, 2023 -

Florida Fine Cars Miami responded

renopatrick80, We are delighted to hear that you had such a positive experience with us! Our team works hard to make sure every customer has a smooth and stress-free experience, and it’s great to know that we achieved that with you.

July 08, 2023

Glory to Ukraine! Today I became the owner of a new car :) Thanks to the high professionalism of Yulia from Ukraine. I picked up a nice car quickly and easily, and whi More

by margo2411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Florida Fine Cars Miami responded

margo2411, Your kind words mean a lot to us, and we are grateful for the opportunity to serve you. Our team strives to make every customer feel valued and appreciated, and it’s wonderful to hear that we succeeded.

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