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Florence Toyota

Florence, SC

4.7
399 Reviews

2300 West Palmetto Street

Florence, SC

29501

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Showing 399 reviews

September 21, 2023

The help received from Nick Vause was very helpful. He had a very friendly manner. My disappointment was the total bill. I understand your hourly rate is $192.00, which is more than I expected. I p More

by bholladay2@ss.rr.com
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Vause
August 20, 2023

Marty was great with finding me the vehicle a wanted. My experience was phenomenal and my time wasn’t wasted like what I’ve experienced at other dealerships. Would definitely recommend Marty for anyone s More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cardiss Green
August 18, 2023

This was the first time that I met Nick. He treated me like a brother. He was friendly and extremely helpful. He kept me abreast of the progress being made to service my 2022 Tacoma. I would More

by scminedog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick , Service Department
August 09, 2023

My salesman, Rodney, was wonderful to work with. He listened when I talked to him about my driving habits and helped me find the right car that met those needs as well as giving me all the options More

by sandi
Recommend Dealer
Yes
Employees Worked With
Rodney, Eric Johnson
August 04, 2023

Our salesman, Chris Wilson, was fabulous. He went above & beyond in explaining and answering all our questions on the hybrid. Very pleasant person to deal with also. More

by butterfly0321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie (Shaw) Parson
August 03, 2023

Great experience! ! From buying our new car to fixing a technical issue…really impressed with everyone and the whole experience. More

by Smoore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Jeh
August 03, 2023

Thank you for being so friendly and helpful during our recent service appointment . Explained recommended services without pressure More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabitha
July 28, 2023

Impressive throughout the experience. Tabatha kept me informed along the way. She explained what needed to be done and the timeframe it would take. Her demeanor was very kind, personable More

by shapwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabatha, Service Department
July 12, 2023

My Service Advisor, Nicholas Vause, was knowledgeable, understanding and kept me informed. Excellent job Nicholas! More

by SherryinSC
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Vause, Service Department
Jul 12, 2023 -

SherryinSC responded

I purchased my car from Florence Toyota. I brought it back previously because I had a tire blowout. Since the tire replacement, my vehicle was shaking when I would get up to 60 miles an hour. I thought it was one thing but my serviice advisor informed me that what I wanted to have done would not stop that. I agreed to have done what he believed needed to be done to correct the problem. The service took care of it, and it's back riding smoothly as the first day. My Service Advisor listened to my problem. He was exceptionally knowledgeable, and kept me informed of what was happening with my car. Thanks to My Srvice Advisor, Nocholas Vause, for having me rest asured that my car was being repaired properly. Mr. Nicholas Vause with his professionalism, is by far an excellent asset to Florence Toyota. Since I knew that Nicholas was handeling the details of the work on my 2019 XSE Camry, I felt as though my car would be repaired correctly and it was. Florence Toyota, you have a superb service adviser in Nicholas Vause! In light of his professionalism, and his eye for accuracy and detail, I will bring my car back for servicing. I will also tell my friends that Florence Toyota is an excellent place to have their car serviced. Thank you Florence Toyota, and thank you Nicholas Vause!

June 30, 2023

My sales experience was great. Kris had me leaving in the car I came for very quickly. I couldn't have asked for better. More

by Gplusa25
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kris, Lizzy
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