Florence Toyota

We went in to have our 2007 Camry Hybrid serviced and took a look at the new cars on the lot. Dennis answered all our questions and showed us the benefits and improvements since the 2007 model and he tr took a look at the new cars on the lot. Dennis answered all our questions and showed us the benefits and improvements since the 2007 model and he treated us professionally. We both found the whole new car experince pleasant and that was due mainly to Dennis's professionalism, knowledge, and helpfulness! In fact, the entire Florence Toyota staff was great!! More

Salesman Troy McGarrie a 1st class slimeball. Sold me a car without floormats and promised to overnight them. Lied repeatedly to me about having sent them. After a few weeks of continued lies, his manager car without floormats and promised to overnight them. Lied repeatedly to me about having sent them. After a few weeks of continued lies, his manager admitted to me that Troy didn't have the backbone to tell me the truth-which is- that Troy is an incompetent coward and encompasses everything that's wrong with carsalesmen. More

The service department sells you things you don't need. Prices are high. The salesmen are patronizing. I hate every time I have to go back there. I will never buy from them again. Also, they have a sign th Prices are high. The salesmen are patronizing. I hate every time I have to go back there. I will never buy from them again. Also, they have a sign that says they will give you 50 dollars if the salesman doesn't show you the service department. I told the manager that I wasn't shown the service department, he took my address. I never saw a check. More

Our Salesperson (JAY BELANGIA) was very knowledgeable and courteous. He answered our questions, gave options that he thought would best match our family's needs, and patiently listened to and answered our c courteous. He answered our questions, gave options that he thought would best match our family's needs, and patiently listened to and answered our children's questions (ages 7 and 10). Very nice gentleman, Very nice dealership, EXCELLENT JOB GUYS!! More

I had a great car shopping experience. Your salesperson, Garry, had a great personality, and he really cares about your needs, and what you are looking for in a vechile. He is a great assett to Florence To Garry, had a great personality, and he really cares about your needs, and what you are looking for in a vechile. He is a great assett to Florence Toyota, and he is highly recommended to all of my friends and coworkers. Garry made car dealing a breeze, he was kind, and gentle. Not overbearing with lets make a deal now, he wanted me to take my time and make the right decision. That is what I think goes in the history, is that he actually cared about my needs and not just to sell a car, or suv. He wanted what was best for the customer. Thanks again and he should get 10 stars and a promotion. Roy Dean Farmer More

I have always been weary of shopping for used vehicles due to the agressive sales tactics used in many dealers. As I assisted my mother in purchasing a vehicle today, I was very impressed with the profess due to the agressive sales tactics used in many dealers. As I assisted my mother in purchasing a vehicle today, I was very impressed with the professionalism, integrity, and dedication to developing a relationship with the customer (both my mother and myself) to ensure the best experience I have ever had in purchasing a vehicle. I would like to point out that each employee I encountered was friendly, spoke or greeted myself or mother, and ensured our comfort (offered water as it was a VERY hot day). Troy was extremely thorough on working with our requests to fix certain (minor) issues before the sale, as part of our sales agreement. Everything from fixing the minor issues, signing the paperwork, to detailing the car was expedited beautifully. As someone who also works in the automotive industry, I will definitely refer my customers to Toyota and to Troy. Your company should be proud of the excellent job done today, and obtaining a dedicated customer. Thank you Toyota! More

Very prompt in answering questions and supplying data.We got the opportunity to meet all the different personnel in the different departments and they were very friendly. Our salesperson was DJ Durst and we got the opportunity to meet all the different personnel in the different departments and they were very friendly. Our salesperson was DJ Durst and we also dealt with Jay Holder More

D.J. was awesome to work with. He was very knowledgeable, and was willing to answer all our requests. It went the extra mile to put us in a suitable vehicle, and we are very pleased with the knowledgeable, and was willing to answer all our requests. It went the extra mile to put us in a suitable vehicle, and we are very pleased with the product and the service provided. I felt like everyone went above and beyond to accommodate us; so much so that they stayed at the dealership until 10:30 p.m. on a Friday night to process everything. I would recommend D.J. to anybody as well as this dealership. A big thank you from my entire family to Daniel Durst and the Florence Toyota Dealership!!!!!!!!!!!!!!!! More

Daniel, "DJ" Really helped us out a lot! I would refer him and Florence Toyota to anyone looking to buy new or used! I really owe DJ, and Florence Toyota a great deal, because they didn't quit would refer him and Florence Toyota to anyone looking to buy new or used! I really owe DJ, and Florence Toyota a great deal, because they didn't quit until they had us in a better deal! Once again thank you for all you and your company did for us!!!! More

(The McNeil Family) We had a great car buying (The McNeil Family) We had a great car buying experience and left as happy customers! Everyone at the dealership is friendly. They also gave us a c (The McNeil Family) We had a great car buying experience and left as happy customers! Everyone at the dealership is friendly. They also gave us a complimentary carwash. More