Florence Toyota

Easy! No Pressure.. felt at ease with Adam Liebenrood. He was knowledgeable and confident in his presentation of the highlander that I bought. First car I d No Pressure.. felt at ease with Adam Liebenrood. He was knowledgeable and confident in his presentation of the highlander that I bought. First car I drove and had no desire to look further.! More

Great Experience They will make sure you leave with a vehicle and they won’t stop until you leave satisfied with your choice of vehicle great work They will make sure you leave with a vehicle and they won’t stop until you leave satisfied with your choice of vehicle great work More

Gold-Star Service Bought my Highlander from Florence Toyota in 2007. I keep up with all the recommended maintenance, and it still drives like a new car thanks to a grea Bought my Highlander from Florence Toyota in 2007. I keep up with all the recommended maintenance, and it still drives like a new car thanks to a great service dept. Chris Lee provides excellent, friendly customer service. More

Oil change I Love going to this Toyota dealership in Florence South Carolina because of the friendly and the smiles that the service department staff. Very welco I Love going to this Toyota dealership in Florence South Carolina because of the friendly and the smiles that the service department staff. Very welcoming and there mission is to satisfy there customers in a timely manner. More

Exceptional Customer Service Anjan was a very dedicated sales person who had great knowledge regarding the vehicle I was interested in. He tried his very best to get the best rate Anjan was a very dedicated sales person who had great knowledge regarding the vehicle I was interested in. He tried his very best to get the best rate which would encourage me to purchase another vehicle from this location when needed. The paperwork was also quick and very clear. Great experience More

Very smooth and easy vehicle-buying experience. After speaking to Ashley Byrd on the phone, I visited Florence Toyota to see what was in stock. I was met by Dylan Beamer, who was very courteous and After speaking to Ashley Byrd on the phone, I visited Florence Toyota to see what was in stock. I was met by Dylan Beamer, who was very courteous and helpful. He was very careful to be sure of my requirements and soon came up with the truck I was satisfied with. The entire buying experience was the smoothest and best I have ever had. More

Great Customer Service I am very pleased with the excellent customer service that I received when I purchased my Toyota. Tim was friendly, respectful of my needs and went ab I am very pleased with the excellent customer service that I received when I purchased my Toyota. Tim was friendly, respectful of my needs and went above and beyond to ensure I was satisfied. Anthony Mack was very kind and helped me the next day with some items that I left in my old car. Brandy Davis helped me over the telephone and guided me through the initial process. More

Awesome! We went to Florence Toyota to get our vehicle serviced, as we always do, and decided to walk around and look while we were waiting. We've been looking We went to Florence Toyota to get our vehicle serviced, as we always do, and decided to walk around and look while we were waiting. We've been looking for our daughter a car but didn't run up on the right one. Luckily, this particular day, we saw one salesman out on the lot. His name was Nyle Watt. We asked if there were any good deals at the time. He showed a few vehicles that would be great for our daughter. He was professional, honest, and definitely provided us with great customer service. He did all of the paperwork and we walked out with our serviced vehicle AND a vehicle for our daughter and might I add, her car runs GREAT! Couldn't have asked for a better salesman. Thanks Nyle and Florence Toyota. More

DON'T TRUST THEIR WORD My husband, daughter & I, all took off work in order to purchase a vehicle from this dealership. My husband was contacted by Brandy who stated the veh My husband, daughter & I, all took off work in order to purchase a vehicle from this dealership. My husband was contacted by Brandy who stated the vehicle was still available, they had just put it online. My husband explained to Brandy that we were 105 miles away and were coming to purchase this vehicle. We left immediately. While we were on the way, we were in contact w/Brandy, via text, who was aware of the drive and our time of arrival. She also stated she was in contact with a manager who also knew we were on our way. We didn't make one stop and arrived at the dealership 1-1/2 hours after speaking to Brandy the 1st time. When we arrived a sales rep approached us. We stated which vehicle we were there to purchase, he went inside, then came back out stating he had bad news and someone else had come in 20 minutes prior to our arrival and was giving them 1st option to buy. My husband asked to speak to a manager as we felt that a proper dealership would have given us the appropriate amount of time to arrive and explain to the other client that if we didn't arrive in an appropriate amount of time, that they would have the option to purchase the vehicle. Additionally, the manager was totally unsympathetic to the situation, had us wait over an hour to see if the other client's credit would go through, didn't offer for us to come inside, a cold drink, NOTHING, but attitude when we voiced our dissatisfaction. Absolutely, the most unprofessional company I've ever dealt with. More

Honest and Easy My husband and I have dealt with many dealerships in the area over the past 30 years and I've never received better service than I did here at Florenc My husband and I have dealt with many dealerships in the area over the past 30 years and I've never received better service than I did here at Florence Toyota. We were greeted as soon as we came onto the lot, but we never felt pushed or rushed to make a decision. We came with one specific car in mind but our sales person, Natosha Lowe, found the perfect car for us as well as our budget and we couldn't be happier! I will recommend Florence Toyota to anyone in search of a new or used vehicle. You've gained a lifelong customer, thanks for the help! More