874 Reviews of Flood Mazda - Service Center
Fantastic Team Accommodating team provides excellent service in a timely manner. I appreciate help with little things that need attention and employee's commitment t Accommodating team provides excellent service in a timely manner. I appreciate help with little things that need attention and employee's commitment to my safety. More
Tire pressure light came on I was happy to get an appointment right away.The technician was very helpful explaining why the light came in. It appears it could happen again due to I was happy to get an appointment right away.The technician was very helpful explaining why the light came in. It appears it could happen again due to the weather. More
Nice people and comfortable wait. Thank you for your delicious coffee, and service. I wish that you would've cleaned the inside of my car, like we talked about, especilly the windo Thank you for your delicious coffee, and service. I wish that you would've cleaned the inside of my car, like we talked about, especilly the windows. I was looking so forward to it. Now, a car wash on the horizon. Usually when servicing my leased vehicles, they come back to me spotless. Also, next time I call with a problem like I had last week with starting the car, and stuck wipers, I will ask if you wouldn't mind sending someone over, I live so close, and I was totally inconvienenced three separate times. The last time stuck wipers prevented me from driving because of the rain. The dude I spoke with didn't know what say to me except to make an appointment the next day. Lucky for me, it was sunny weather. The problems I've had with the car, are about restarting, and the man on Saturday showed me how to work the key properly. Simple. What I dont understand is why the guy I spoke with on the phone friday, wasn't at all interested in helping me find a soulution? I really love this car and I am so happy with it otherwise. Thank yOu, jR More
Flood Mazda Appt. I was pleased with the check-up for my car at 70,000. I was given the sheets to read, to see what was checked. Always pleased with car clean-up, washi I was pleased with the check-up for my car at 70,000. I was given the sheets to read, to see what was checked. Always pleased with car clean-up, washing. I had car inspected too. I got a price on a brake job which will be needed by winter. Length of time was longer because of inspection check. Car has been fine since I bought it in 2017. Glad I did. Alyssa was great and kind. More
Friendly Staff, informative & helpful Great staff, listened to my questions I had and they explained by having me do the task so I would know what to do. They also called me Barbara and n Great staff, listened to my questions I had and they explained by having me do the task so I would know what to do. They also called me Barbara and not James More
Service rear brakes Great job, done rapidly. From Alyssa @ the front, to the crew that completes all of the work in the back. Thank You! I wish that Mazda would have lon Great job, done rapidly. From Alyssa @ the front, to the crew that completes all of the work in the back. Thank You! I wish that Mazda would have longer lasting rear brakes. This can get expensive... More
Great service I have traveled to Flood Mazda in Wakefield to have all of my vehicle's oil changed and other service needs. The only time I did not was when I was aw I have traveled to Flood Mazda in Wakefield to have all of my vehicle's oil changed and other service needs. The only time I did not was when I was away and I went to a Mazda dealer in that area. I return to Flood Mazda because the people in the service department are outstanding. More
5,000/6,000-mile service It was for routine service--oil change, tire rotations, etc. The work was done quickly and efficiently. I waited in the waiting room while my care w It was for routine service--oil change, tire rotations, etc. The work was done quickly and efficiently. I waited in the waiting room while my care was being serviced. More
Apple CarPlay installed Hey, they offered me apple CarPlay with a free install so took it and now it is working fine. Used apple maps today and worked great. Hey, they offered me apple CarPlay with a free install so took it and now it is working fine. Used apple maps today and worked great. More
Disappointed this time I have had all of my service done there for 2 years and am usually happy with the service dept, and make the trek from Cranston to go there, but this I have had all of my service done there for 2 years and am usually happy with the service dept, and make the trek from Cranston to go there, but this time after being hit with a large unexpected brake repair bill, I felt the staff did not handle the situation as well as they could have. At my last routine service visit, they could have acted proactively and given me a warning to keep an eye on my wearing brake pads, or suggest a follow-up maintenance visit in x miles to avoid a larger and more costly repair. Instead, my brake pads wore to the metal between service visits and my brake pads and 1 rotor needed to be replaced at 47,000 miles, instead of simply my brake pads. I was also disappointed to learn that the staff is instructed not to offer or mention their money saving service coupons that can be found on the Flood Mazda website. That is not looking out for the customer's best interest in my mind. More