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886 Reviews of Flood Mazda - Service Center
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December 03, 2018
Mazda 6 Speed Reincarnated! I've had my Mazda 6 Speed since 2006 and have serviced in each and every time at Flood Mazda. Though it has been well maintained it became mechanicall I've had my Mazda 6 Speed since 2006 and have serviced in each and every time at Flood Mazda. Though it has been well maintained it became mechanically ill and required a new motor. We had both the car and the motor delivered to Flood and hoped for the best. When I picked it up I was over the moon. I had missed my car and especially my clutch so much. It now runs better than ever. Steve Furtardo was my go to guy and I thank him for all that was done and in a very timely fashion too! More
by BEZERKBURKE
Verified Customer
November 30, 2018
Great job, easy to schedule, loaner ready! Had a wonderful experience at Mazda as I usually do. They did a great job detailing my car.. I even got a special instead of paying $150, was only 99 Had a wonderful experience at Mazda as I usually do. They did a great job detailing my car.. I even got a special instead of paying $150, was only 99. That was wonderful and they had a loaner ready and waiting for me . Quick service, good people - will always go back there. Good product , this CX5!!! More
by RPACHECO1211
November 30, 2018
Excellent Customer Service. The Customer Service at Flood Mazda is excellent unlike the customer service from Tasca in Cranston who wanted me to wait 2 weeks for a recall part an The Customer Service at Flood Mazda is excellent unlike the customer service from Tasca in Cranston who wanted me to wait 2 weeks for a recall part and don't care about my concern. Flood Mazda had the part in stock and got the job done the next day. Thanks Flood. More
by JPINEDA168
Employees Worked With
Alyssa Hagerty, Jay Sousa
November 30, 2018
Fast and courteous service They always explain what's to be done and are very fast. I'm never sprung with unexpected charged. Nice waiting area. Alyssa is the best! They always explain what's to be done and are very fast. I'm never sprung with unexpected charged. Nice waiting area. Alyssa is the best! More
by CHRISTINAGOMBAR
Employees Worked With
Alyssa Hagerty
November 29, 2018
Windshield Repair They repaired my windshield quickly and efficiently. The service was excellent as always. The employees are always courteous. The coffee is always gr They repaired my windshield quickly and efficiently. The service was excellent as always. The employees are always courteous. The coffee is always great. Thank you. More
by LCOLLARD5
Employees Worked With
Alyssa Hagerty
November 28, 2018
Overpriced... Sticky-Sweet Service! I brought my Mazda CX-9 in for an inspection and knew it needed some work (tires, exhaust work, etc) but I didn't expect it to run upwards of $6500! I I brought my Mazda CX-9 in for an inspection and knew it needed some work (tires, exhaust work, etc) but I didn't expect it to run upwards of $6500! I had them hold off on the new oil pan (which I will have repaired for $150 instead of replaced for $2000) and the new tail pipe wye that I can have done for half the cost they quoted for $1900 by a local exhaust specialist. I was called promptly with the list of items it would need for inspection which also included wiper blades and two turn signal bulbs. I asked her to have them do everything but the oil pan and the exhaust which I would have to wait on or have done elsewhere. From there things seemed to go sideways with their service... It was as if she said "well I'm just going to take my ball and go home if you don't want to play with us!" When I went to pick it up she said it would take just a few minutes to process the paperwork and I'd be on my way... Yeah, an HOUR later! I don't know what the delay was, but it was ridiculous to make a client wait that long for "paperwork". I asked her multiple times how much longer it would be and the response was the same old "they should be bringing her around shortly" BS... We have experienced this same uncomfortable feeling every time we have been in Flood for service. We actually joked about it every time! In short, Flood Mazda lost not only me as a customer, they lost my wife who drives a Mazda 3 who has experienced the same sticky-sweet attitude from Allyssa, and my nephew who also drives a Mazda 3. Three of us won't be driving Mazdas much longer because we don't want to deal with this dealership anymore. More
by STEVE@SOUTHCOUNTYWOODWORKS.COM
Employees Worked With
Alyssa Hagerty
November 28, 2018
Great service all round! Always have great service from this dealer. This time I even got a great detail for $95! Only wish it was closer to my home. Keep up the good work! Always have great service from this dealer. This time I even got a great detail for $95! Only wish it was closer to my home. Keep up the good work! More
by MCHENRYD
Employees Worked With
Other Employees :
not sure about which employees, but all were great!, Phillip Barry, Alyssa Hagerty
November 27, 2018
Always Great service We always get Steven and he is always amazing. Everything is done seamlessly and there is never any confusion. I purposely come to flood Ford even tho We always get Steven and he is always amazing. Everything is done seamlessly and there is never any confusion. I purposely come to flood Ford even though there are Mazda dealerships closer to me. It's worth the trip just for the customer service. More
by sdonofrio91
Employees Worked With
November 26, 2018
Excellent Service Department Always happy to squeeze me in, even when I don't have an appointment. So friendly and helpful. HIghly recommend. I go out of my way to use this servi Always happy to squeeze me in, even when I don't have an appointment. So friendly and helpful. HIghly recommend. I go out of my way to use this service department, rather than the one closer to my house. More
by HANNERLIB
Employees Worked With
Alyssa Hagerty
November 26, 2018
Automatic Starter Well the people that work over there at Flood Mazda are very personable and answer any questions or concerns u have. Whoever it may be, they are ther Well the people that work over there at Flood Mazda are very personable and answer any questions or concerns u have. Whoever it may be, they are there at any time to assist you. Thanks Again. Since I have had such good service and love my car, my sister and husband also purchased a vehicle. Thanks to all!!! More
by MCABRAL1206
