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890 Reviews of Flood Mazda - Service Center
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December 12, 2018
Scheduled Maintenance Brought my car in for a scheduled maintenance service appointment. As usual the staff were professional and friendly. My car was serviced while I wa Brought my car in for a scheduled maintenance service appointment. As usual the staff were professional and friendly. My car was serviced while I waited. Alyssa made an effort to keep me informed and when my car would be ready. More
by FRANLAURIE
Verified CustomerEmployees Worked With
Alyssa Hagerty
December 12, 2018
No surprises The visit was exactly as conveyed by the service department. Work done as prescribed in terms of time and requirements. In and out as promised. The visit was exactly as conveyed by the service department. Work done as prescribed in terms of time and requirements. In and out as promised. More
by FRAN1948
December 12, 2018
Needed update of navigation software My Mazda navigator was taking 19 minutes to load each morning ... so I asked Steve and Allyssa in the Service Center for help. Turned out I needed a s My Mazda navigator was taking 19 minutes to load each morning ... so I asked Steve and Allyssa in the Service Center for help. Turned out I needed a software upgrade ... and it was free! Thank you ... you both are super! More
by geri.chiulli
December 12, 2018
Steve did an excellant job. Very professional and well infor Steve did outstanding job explaining and keeping me well informed, I would recommend doing business with them to anyone. Thanks for the effort. My ca Steve did outstanding job explaining and keeping me well informed, I would recommend doing business with them to anyone. Thanks for the effort. My car was returned to me in excellent condition. More
by cvallese
December 11, 2018
too cold for car wash I recently brought in my CX-5 for its scheduled maintenance. Service was quick and the employees were pleasant but upon leaving the gentleman told me I recently brought in my CX-5 for its scheduled maintenance. Service was quick and the employees were pleasant but upon leaving the gentleman told me that they vacuumed my car (not the trunk as I discovered) but it was too cold for them to wash the car and that I could bring it back another day when it was warmer and they would “wash my car on the house”. It was an early december day, 44 degrees and blue skies (and I wasn’t even wearing a jacket) so I asked the gentleman to explain to me why they couldn’t wash the car on a cold day and he proceeded to “mansplain” to me how water gets into the doors and freezes and doors can get stuck and that I shoud bring it back on a warmer day. I’m not sure what temperature this man thinks water freezes at but it certainly isn’t 44 degrees. I will be back for my car wash and I am definitely not happy about it. More
by Zoomzoomgirl
Employees Worked With
Service desk guy
December 10, 2018
Appointment for recall work We had to bring in my daughters Mazda CX-9 for a recall on the passenger airbag. We made an appointment and brought the car in this past weekend. The We had to bring in my daughters Mazda CX-9 for a recall on the passenger airbag. We made an appointment and brought the car in this past weekend. The car was serviced promptly, and service department rep’s were helpful and friendly. More
by HH
Employees Worked With
Alyssa Hagerty
December 07, 2018
SUPER NICE SERVICE. REPAIRS DONE QUICKLY AND PROPERLY. THEY ACTUALLY CALLED WHEN FINISHED. VERY IMPRESSED OVER ALL. WILL DEFINITELY DO BUSINESS THERE AGAIN NICE SERVICE. REPAIRS DONE QUICKLY AND PROPERLY. THEY ACTUALLY CALLED WHEN FINISHED. VERY IMPRESSED OVER ALL. WILL DEFINITELY DO BUSINESS THERE AGAIN AND RECCOMEND TO FRIENDS. More
by DIANA11
December 07, 2018
10/10 Great service The whole staff has been super helpful, from the time I bought my first car a few months ago to my oil change this past week. Thanks Flood Mazda. The whole staff has been super helpful, from the time I bought my first car a few months ago to my oil change this past week. Thanks Flood Mazda. More
by mlstep20
December 06, 2018
The Best! Experience it to believe that it is the best! They make you and your car feel brand new. I trust them to keep us happy. Experience it to believe that it is the best! They make you and your car feel brand new. I trust them to keep us happy. More
by DBROSEN
December 06, 2018
Great service The team is always helpful and fast when I take my car here. They communicate with me clearly and keep me informed of how my car is doing. I give th The team is always helpful and fast when I take my car here. They communicate with me clearly and keep me informed of how my car is doing. I give them five stars for their efficiency and reliability. Keep up the good work. More
by Katrina Ablen
Employees Worked With
Alyssa Hagerty
