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Flood Mazda - Service Center

Wakefield, RI

4.7
890 Reviews

890 Reviews of Flood Mazda - Service Center

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December 26, 2018

Great people,very professional, on time repair. Steve furtardo ,very professional, easy to talk to,very knowledgeable,even when it was raining hard that day,he went out with me to my car,and had my More

by armeni2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Hagerty
December 24, 2018

Great Service, as Always! Alyssa is very attentive to my needs and my car's needs. She took care of the service I came in for, addressed a few other concerns I had and communi More

by NINTHOVTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Hagerty
December 24, 2018

Fast and Efficient service at Flood Mazda in Wakefield,RI. Allyssa peasantly took care of my service needs and the mechanics were fast and efficient at the Flood Mazda service department in Wakefield. I am a s More

by BARBARAKEEGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Hagerty
December 22, 2018

Maintenance service Regular maintenance visits are always easy to schedule and the waiting time is very reasonable. Very clean facility. Staff is always friendly and help More

by TMast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Hagerty
December 21, 2018

Recommendation yes if long wait time is addressed- TOO LONG. We had an 8am APPOINTMENT on DECEMBER 20th for a front/back brake job that we were told would be about a 2 hour wait. So we juggled our time- doctor a More

by WAUCOIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know names
Jan 02, 2019 -

Flood Mazda responded

Thank you for taking the time to write a review. Everything that you are saying is valid. I do not know the circumstances or the reasons for the delay. However, we are building an entirely new dealership adding more service bays and more staffing so that everyone including yourself continues to have a positive experience here. You never have to wait to have your car serviced. You can simply call our service department and have them have a driver pick up your car, leave you with a fresh loaner vehicle, service your vehicle and bring it back to you when it's done. This is a free service we offer on top of the complimentary wash and vacuum. Thank you for giving us the chance to continue to earn your business. We look forward to working with you in the future. All the best, Team Flood Mazda

December 20, 2018

Professional Automobile Work. Quick, easy , and friendly service.. Everything was conducted and completed as I requested. Will go back repeatedly. Getting service appointment with More

by OCEANSTATE100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2018

Great Experience, Incredibly Friendly employees Regardless of how simple the work done on my vehicle, I have never had any issue at this location. Employees are always genuinely kind and friendly. G More

by walkercody92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Hagerty
Dec 20, 2018 -

Flood Mazda responded

Hello Walkercody92, Please allow me to introduce myself, my name is Russell Cunha and I'm the General Manager of Flood Mazda. I wanted to thank you for your kind words and allowing Flood Mazda's Service team the opportunity to provide you with a smooth and stress free service experience. Our #1 goal is complete customer satisfaction. Best of Luck, Russell Cunha

December 18, 2018

Mazda 5 experience Keep up the good work FLOOD MAZDA. Both service and sales departments deliver as promised with efficiency and friendliness . Will always reccomend F More

by MARYLOU37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Hagerty, Zach Albanese
Dec 20, 2018 -

Flood Mazda responded

Hello Marylou, Please allow me to introduce myself, my name is Russell Cunha and I'm the General Manager of Flood Mazda. I wanted to thank you for your kind words and allowing Flood Mazda's sales & Service team the opportunity to continue to provide you with a smooth and stress free a experience for all of your automobile needs . Our #1 goal is complete customer satisfaction. Thank you, Russell Cunha

December 17, 2018

Service Made appointment for oil change through your web site. It was straightforward. Service at dealership was professional and friendly. I also talked to o More

by ALVARO.TINAJERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Hagerty
December 13, 2018

Their were great and quick! My only small complaint was that I didn’t get my free car wash. It needed it badly Inside and out! I know it usually comes with it More

by KATHYANNALDO.1128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Hagerty
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