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Flood Mazda - Service Center

Wakefield, RI

4.8
922 Reviews

922 Reviews of Flood Mazda - Service Center

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February 06, 2019

Regular maintenance Everything was excellent as usual.. My oil was changed in a timely manner, and I was in and out within an hour.. if I had to buy another car tomorrow, More

by Redsstress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Flood Mazda responded

Redsstress, Thank you so very much for the awesome review and your recommendation! We appreciate your business and look forward to helping you with all of your future automotive needs! Regards, The Flood Mazda Team

February 06, 2019

Regular maintenance Very friendly and great service everything was great Steve was very friendly and professional. The wait was a bit long but still a great experience More

by JJC0823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Flood Mazda responded

JJC0823, We are happy to hear you had a great experience. We apologize that your appointment took longer than anticipated. We do our best to be cognitive of our customers time and try to complete services as quickly as possible. Sometimes, to maintain our quality of work an appointment may take a little longer. Thank you for understanding and thank you for your business! Regards, The Flood Mazda Team

February 04, 2019

Great Service Went in for an oil change and inspection. Everyone was helpful and was able to get me out quickly and everything was done right the first time. More

by bostonfan383
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Hagerty
Feb 08, 2019 -

Flood Mazda responded

bostonfan383, Thank you for taking the time to leave your review. Our goal is to give every customer the same great service you experienced with us here at Flood Mazda. We appreciate your business and look forward to helping you with all of your future automotive needs. Regards, The Flood Mazda Team

February 04, 2019

the BEST! Flood Wakefield service dept. is wonderful! Everyone there is incredible! Thank you!!!! You guys and lady are always SO thorough, dependable, & th More

by RACHEL.STEWART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill - head of service, Alyssa Hagerty
Feb 08, 2019 -

Flood Mazda responded

RACHEL.STEWART, Thank you for your kind words and the awesome review! Regards, The Flood Mazda Team

February 01, 2019

Great service Went in for oil change and inspection.everyone was very helpful and accomodating. Easy to schedule an appointment. Like that they offer coupons. Thank More

by GAC08
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Hagerty
Feb 08, 2019 -

Flood Mazda responded

GAC08, Thank you for choosing us for your automotive needs! We are happy to hear that you had a great service experience with us at Flood Mazda! We appreciate your business and thank you for your review. Regards, The Flood Mazda Team

February 01, 2019

Quick The service was quick. I was kept informed and my approval was sought before some work was done. My car was returned cleaner than when I turned it ov More

by SSLYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Martinelli, Alyssa Hagerty
Feb 08, 2019 -

Flood Mazda responded

SSLYMAN, Thank you for the awesome review! We are happy to deliver top quality work and customer service experiences. Thank you for choosing us! Regards, The Flood Mazda Team

January 29, 2019

Great service event Everyone was so friendly and the servicing went quickly. Alyssa0 was awesome and was able to help with programs:-)making my GPS which I had questions More

by JHIC09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Hagerty
Jan 31, 2019 -

Flood Mazda responded

JHIC09, We are happy to hear your service experience was a great one. Thank you for your feedback! Regards, The Flood Mazda Team

January 29, 2019

Excellent and accommodating I called Steven with a screw in my tire. He was able to get me in and provide me a ride back to work. I have the tire protection and he called them an More

by DOONE0307
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Flood Mazda responded

DOONE0307, Thank you for the great feedback and thank you for choosing us for your automotive needs. We appreciate your business! Regards, The Flood Mazda Team

January 29, 2019

Expected Alyssa . I was upset that my online reservation was for Alyssa and she was not there. But Steven helped and I got what was needed for my car. More

by DJTEKNOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Flood Mazda responded

DJTEKNOS, Thank you for continuing to choose us to do business with. Every member of The Flood Mazda Team has the same goal to deliver the highest standards in work quality and customer service. Though you were expecting Alyssa, we are happy to hear that Steve and our service team were able to deliver the same level of workmanship your accustom to with Flood Mazda. Thank you for taking the time to leave us your feed back and thank you for your business! Regards, The Flood Mazda Team

January 29, 2019

Exceptional Recently moved to the area so this was my first time visiting Flood Mazda. While all of the Mazda’s I have used have been positive experiences, Wakefi More

by KSTPIERRE18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Flood Mazda responded

KSTPIERRE18, Welcome to the area and thank you for giving us the opportunity to earn your business. We are happy to hear that you had an exceptional experience. Thank you for taking the time to leave us your feed back and for your recommendation! We look forward to helping you with any of your future automotive needs. Regards, The Flood Mazda Team

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