922 Reviews of Flood Mazda - Service Center
Service of Car They were very informative, friendly, and helpful throughout the entire process. They kept me updated throughout the process and fully informed me of They were very informative, friendly, and helpful throughout the entire process. They kept me updated throughout the process and fully informed me of what to expect. More
Steve is ALWAYS helpful and pleasant! No matter what for or when I come in - whether the service dept. is busy or empty, whether my issue is complex or just an oil change - Steve is honest No matter what for or when I come in - whether the service dept. is busy or empty, whether my issue is complex or just an oil change - Steve is honestly the nicest, most professional, friendly person on your staff! Second only to my favorite Flood Mazda employee, Cody Harvey (who sold me my 6)! Your whole staff is great, but Steve (and Cody) are rhe BEST! They're why I drive all the way to Wakefield for an oil change & why I'll buy my next car from this Flood Mazda! More
Outstanding job from the service department! Every time I have come to Food Mazda to service my CX5, they have gone above and beyond to do an amazing job. They treat your car as if it were their Every time I have come to Food Mazda to service my CX5, they have gone above and beyond to do an amazing job. They treat your car as if it were their own, giving it a pick-me-up before returning a vehicle after a service has been done. I always feel like I neglect my Mazda by not getting it cleaned every week, but with my busy schedule, i'm relieved to hand over my keys to the Flood Mazda team knowing that my CX5 is always its good hands and will be treated just like a brand new car. Steve recognizes me because he has handled most of my services done here. He has always worked with me, even when my CX5 was getting fixed, he provided a loaner car. Steve and Alyssa always make me feel welcome and I look forward to working with them each and every time. They are the absolute best! More
Great Service Always a great experience! This dealership always delivers a professional & stress- free. I highly recommend this dealership for sales and service. Always a great experience! This dealership always delivers a professional & stress- free. I highly recommend this dealership for sales and service. They ate the best More
Can't say enough I've never looked forward to having service done before but these guys are awesome. No matter what my needs, they exceed my expectations every time. A I've never looked forward to having service done before but these guys are awesome. No matter what my needs, they exceed my expectations every time. Alyssa is fantastic at what she does. "Above and beyond" doesn't even cover it. These guys are good, really good. More
Pleased I believe that did a great job. I did have to wait a bit, 2 hours, for a scheduled regular maintenance. The job was done right and the staff was very I believe that did a great job. I did have to wait a bit, 2 hours, for a scheduled regular maintenance. The job was done right and the staff was very professional and accommodating. More
Great Experience upgrading my nav system with Android Auto I was really pleased that Mazda offered this upgrade, even though my car is a few years old. I scheduled my service ahead of time, and Steve explaine I was really pleased that Mazda offered this upgrade, even though my car is a few years old. I scheduled my service ahead of time, and Steve explained the process would take a few hours. Work was completed on time, and Jason entertained me in the employee break room to help pass the time. New nav system works great, and I'm very happy with it. The building is under construction right now, and I can't wait to see how it looks when it's finished! More
Great Dealership Experience!! I purchased a Mazda CX-3 last October and I can’t say enough nice things about Flood Mazda... between Charlie in sales, Cody in finance, and Steve in I purchased a Mazda CX-3 last October and I can’t say enough nice things about Flood Mazda... between Charlie in sales, Cody in finance, and Steve in service, this is truly an A+, 5-Star experience. I would recommend this dealership to anyone looking for a new car ... I absolutely love my CX-3!! More
Regular maintenance schedule As usual every time I have been for service on my third mazda that I have purchased I've had excellent service. Staff is always professional and polit As usual every time I have been for service on my third mazda that I have purchased I've had excellent service. Staff is always professional and polite and always updating customers on service. My only complaint is that the waiting area is a little confining so if someone is watching TV it's difficult to read or concentrate. That's a small inconvience when service is so wonderful. My contact was Steve Furtardo service dept. He Is Excellent!!! More
Superb customer service Alyssa is such an asset to Flood Mazda. So professional and accomadating. The service is always done in a timely manner. The waiting room is comfor Alyssa is such an asset to Flood Mazda. So professional and accomadating. The service is always done in a timely manner. The waiting room is comfortable. More