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Flood Mazda - Service Center

Wakefield, RI

4.8
922 Reviews

922 Reviews of Flood Mazda - Service Center

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March 06, 2019

bi-annual oil & filters on my 2 mazda 6 cars. Steve Furtado in Service is friendly and knowledgeable. He often lets me see first hand any repairs to be done by letting me go with him into the ser More

by DONALDGDESANTIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2019 -

Flood Mazda responded

DONALDGDESANTIS, Thank you for continuing to choose us for your automotive needs. We are happy to hear that you are pleased with the service you receive from us here at Flood Mazda. We appreciate your business! Regards, The Flood Mazda Team

March 06, 2019

Great experience! I didn’t have an appointment for oil change.They took me right in! Steve was great! Nice personality! Waiting room had fresh fruit and coffee! Very co More

by DDH1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2019 -

Flood Mazda responded

DDH1961, Thank you for the awesome review! We are happy to hear that you had a great experience. It is important that our customers are comfortable while they wait for their vehicles to be service. We are glad you enjoyed the refreshments. Please be sure to visit us to check out the new building when our renovations are finished as we are sure you will be in awe of the big changes to come. Thank you again for your feedback and for choosing Flood Mazda! Regards, The Flood Mazda Team

March 05, 2019

Oil change Had an oil change and tire rotation. Everything went well but it did take from 8:30-12:30 which seems a little long . Everything else was fine More

by JDSWEENEY418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Hagerty
Mar 08, 2019 -

Flood Mazda responded

JDSWEENEY418, We are happy to hear that your service appointment went well. Please know that if you should ever have a need, we offer to pick-up your vehicle to service and we return it back to you when it is finished. We offer this option to ensure our customers are not inconvenienced while their car is being serviced. Thank you for your business and we look forward to working with you in the future! Regards, Bill Albro Service Director Flood Mazda (401) 284-4700

March 04, 2019

Friendly efficient service at a great price! Life is busy and we all like to get in and out with all our appointments. Having my oil changed at Flood Mazda was a super experience. A coupon for More

by OceanShelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Hagerty
Mar 05, 2019 -

Flood Mazda responded

OceanShelly, We are happy to hear you had a great experience with our service department at Flood Mazda. Thank you for choosing us for your automotive needs and for the awesome feedback! Regards, The Flood Mazda Team

February 28, 2019

Great customer service Alyssa is always very courteous and helpful. She takes time to explain services carefully. Customer service at this dealership is always exceptional More

by SCUNCIO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Hagerty
Feb 28, 2019 -

Flood Mazda responded

SCUNCIO3, Thank you for leaving an awesome review! We are happy to hear that you are always pleased with the service you receive at Flood Mazda. Thank you for your continued business and we look forward to working with you again in the future! Regards, The Flood Mazda Team

February 28, 2019

Issue DRIVING, called immediately resolved Was driving when something happen with brake system, loud noise, spongy braking, calledFlood Mazda Service Center, That got me in immediatly and they More

by msatcl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Tech that checked my car., Alyssa Hagerty
Feb 28, 2019 -

Flood Mazda responded

msatcl, Thank you for leaving us your feedback. It is so good to hear that we were able to resolve your vehicle's issue for you and we are happy to hear that we were able to complete it so quickly. We appreciate you choosing us for your automotive needs. Regards, The Flood Mazda Team

February 25, 2019

1st service appointment No surprises,everything was explained prior to the appointment.All work was completed,to our satisfaction,and done in a timely manner.Everything from More

by JW3847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Hagerty, Zach Albanese
Feb 26, 2019 -

Flood Mazda responded

JW3847, Thank you for continuing to choose us to do business with. We are happy to hear that all of your experiences with Flood Mazda have been to your satisfaction! Our goal is to deliver the highest quality of work with exceptional customer service! Thank you for choosing us for all of your automotive needs. We appreciate your business! Regards, The Flood Mazda Team

February 22, 2019

Awesome Service Had a remote starter put in along with an oil change and tire rotation. Alyssa was super helpful and answered some other questions I had about the car More

by eah1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Hagerty
Feb 22, 2019 -

Flood Mazda responded

eah1, Thank you for choosing us for your automotive needs. We are happy to hear that you had an awesome service experience! Thank you for taking the time to leave your feedback. We appreciate it! Regards, The Flood Mazda Team

February 22, 2019

Always the best deal Alyssa was helpful and friendly as always! Service was thorough and fast this time! Great improvement. Car vacuumed and washed, it came out looking gr More

by Christian S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Hagerty
Feb 22, 2019 -

Flood Mazda responded

Christian S., We are happy to hear that you're pleased with your service experience. As always, our goal is to ensure that all of our customers are happy with the quality of work and receive the best experience possible. We are glad to hear that we met your expectations. We look forward to working with you again in the future! Regards, The Flood Mazda Team

February 21, 2019

Awesome The sales team is top notch, and the service team is better. Worth traveling across the state no matter what serine needs to be done. More

by CXTOPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Hagerty
Feb 21, 2019 -

Flood Mazda responded

CXTOPH, Thank you for choosing us and for giving us an awesome review! We look forward to working with you in the future! Regards, The Flood Mazda Team

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