Flood Mazda - Service Center

Great Service Went in for an oil change and inspection. Everyone was helpful and was able to get me out quickly and everything was done right the first time. Went in for an oil change and inspection. Everyone was helpful and was able to get me out quickly and everything was done right the first time. More

the BEST! Flood Wakefield service dept. is wonderful! Everyone there is incredible! Thank you!!!! You guys and lady are always SO thorough, dependable, & th Flood Wakefield service dept. is wonderful! Everyone there is incredible! Thank you!!!! You guys and lady are always SO thorough, dependable, & the quality of service is top notch - thanks a million! More

Great service Went in for oil change and inspection.everyone was very helpful and accomodating. Easy to schedule an appointment. Like that they offer coupons. Thank Went in for oil change and inspection.everyone was very helpful and accomodating. Easy to schedule an appointment. Like that they offer coupons. Thank you More

Quick The service was quick. I was kept informed and my approval was sought before some work was done. My car was returned cleaner than when I turned it ov The service was quick. I was kept informed and my approval was sought before some work was done. My car was returned cleaner than when I turned it over for service. More

Great experience Extremely satisfied and impressed with the service department and the experience at Flood Mazda!! Highly recommended this dealership to anyone!! Staff Extremely satisfied and impressed with the service department and the experience at Flood Mazda!! Highly recommended this dealership to anyone!! Staff was very professional, pleasant and prompt. More

Expected Alyssa . I was upset that my online reservation was for Alyssa and she was not there. But Steven helped and I got what was needed for my car. . I was upset that my online reservation was for Alyssa and she was not there. But Steven helped and I got what was needed for my car. More

Exceptional Recently moved to the area so this was my first time visiting Flood Mazda. While all of the Mazda’s I have used have been positive experiences, Wakefi Recently moved to the area so this was my first time visiting Flood Mazda. While all of the Mazda’s I have used have been positive experiences, Wakefield was particularly exceptional. Everyone I interacted with was kind and personable, someone even came out to the car to walk me in because of the construction. Would highly recommend, if even just to be by the beaches! More

Service Dept. Other than a tech by the name of Steve and the counter when I went there I am sure I would have never gone back again. First, I call for an oil chang Other than a tech by the name of Steve and the counter when I went there I am sure I would have never gone back again. First, I call for an oil change about the middle of March and was told I would have to wait two weeks before they could fit me in. Next I keep getting emails and phone calls about my air bags needing to be replace by Mazda the company that there is a danger with the system failing. Next I call in December and ask to make an appointment to have the work done and was told they had no replacement kits, and they would call me when it comes in. The holidays came and gone, then another call in mid January to your service dept. and was told to bring it in a few days ( I believe by Steve ) to have the work done. Why did Mazda keep calling and emailing me when it had taken over a month to get the work done? Furthermore who wants to wait two weeks to get an oil change, are you that busy, if so I do not need to drive ten miles to your repair center when there is another Mazda dealer just ten miles from me heading North from my home. More

Great service event Everyone was so friendly and the servicing went quickly. Alyssa0 was awesome and was able to help with programs:-)making my GPS which I had questions Everyone was so friendly and the servicing went quickly. Alyssa0 was awesome and was able to help with programs:-)making my GPS which I had questions about. More

Excellent and accommodating I called Steven with a screw in my tire. He was able to get me in and provide me a ride back to work. I have the tire protection and he called them an I called Steven with a screw in my tire. He was able to get me in and provide me a ride back to work. I have the tire protection and he called them and was able to get approval to replace the tire! I had my car back by the time I left work at the end of the day. More