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Flood Mazda - Service Center

Wakefield, RI

4.8
923 Reviews

923 Reviews of Flood Mazda - Service Center

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August 27, 2019

Service/sales Good service , friendly staff Had my car serviced as well as speaking with sales re: a new vehicle . I have owned and serviced my Mazda 3 exclusive More

by JJACKSONSK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Hagerty, Zach Albanese
August 22, 2019

Flood Mazda - Construction Issues Flood Mazda has been under reconstruction and when I visited yesterday for an oil change it took longer than usual. Several costumers in the waiting a More

by TMast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Barry, Alyssa Hagerty
Aug 22, 2019 -

Flood Mazda responded

Thank you Tony for your vote of confidence. While it is true that we are experiencing some growing pains due to the construction, we are working diligently to complete all of the upgrades. Our customers such as yourself deserve the very best. There is never any need to wait at the dealership for service to be completed as you can always call our service department and have them pick up your vehicle, leave you with a brand new service loaner, service your vehicle and bring it back to you whether it's at home, work etc. This service is 100% Free. We have already completed 95% of the construction including erecting an entirely new building to fit additional service bays and house our reconditioning department, as well a repaved, painted our entire back lot. We anticipate that we will have everything completed by the end of September. You can expect to be able to drive through the dealership, and have us valet park your car without you having to look for parking or being exposed to the elements, a completely brand new interactive showroom, a brand new service and parts department and several features that will ensure that that our customers, friends and family will be comfortable whether it's for sales, or service. You can follow our progress on Facebook at www.facebook.com/floodmazda I appreciate your input as well as the time you took to write this review and share your concerns. I have always enjoyed interacting with you and look forward to continuing working with you for years to come. All the Best, Best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com p. 1.401.284.4700 c. 1.401.400.2782

August 19, 2019

The dealership services are great! I recently leased my car from this place and so far I would say that they are one of the best place I ever worked with. The services are great and I More

by FARNOOSH.FEIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Albanese
August 15, 2019

Awesome service! As always flood in Wakefield did not disappoint!! Always fast and courteous. I’m always pleased when my vehicle gets serviced knowing everything was More

by MLSAKOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Lee , Alyssa Hagerty
August 14, 2019

Great Experience...again Sadly I don't live near Flood Mazda, but I vacation in the area every summer and take my car in for service/checkup. As usual this year's appointment More

by JP2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Hagerty
August 03, 2019

Alyssa Is awesome. I always service my Mazda here with Alyssa. Since she took care of a nail in my tire I have never gone anywhere else. She does her best to make the ex More

by DJTEKNOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Hagerty
August 01, 2019

Fantastic Service As always, excellent care and communication, friendly and prompt. Detailed explanation of what needs to be done, how long it will take, etc Will alw More

by NOURISHINGHEALTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Hagerty
July 29, 2019

Great service, but took longer than I expect n appointment A warning light alert had me make an appointment, they diagnosed no issues, reset the warning light, washed and vacuumed the car - all no charge. Whi More

by Gigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Hagerty, Zach Albanese
July 27, 2019

As usual I had a great experience I am very happy with my experience getting the brakes repaired on my Honda. Allyssa was very friendly and efficient and I always like dealing with her More

by CAROLYNSWORDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Alyssa Hagerty
July 24, 2019

Service Steve was so pleasant on the phone which made scheduling my appointment so easy. He was very accommodating to my schedule and was able to have vehicle More

by TM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Lee
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