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Flood Mazda - Service Center

Wakefield, RI

4.7
877 Reviews

876 Reviews of Flood Mazda - Service Center

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November 01, 2024

excellent service on time very polite everyone was very professional the best delivery and pick up service More

by Afdipetrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thibeault
Nov 05, 2024 -

Flood Mazda responded

Good Afternoon Thank you for the 5-Star review! Thank you for the positive review regarding our service department. I am happy to hear that you utilized our pick-up/Drop off service. It makes getting your car fixed so much easier. Customer satisfaction is our top priority! We look forward to seeing you at your next service appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 01, 2024

The best group of Knowledgeable professionals i've met would recommend flood dealership to all my friends and family. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thibeault
Nov 05, 2024 -

Flood Mazda responded

Donna, Thank you so much for your trust and kind words! With Flood Mazda, honesty and quality of work are essential. We are so happy that you were satisfied with your service. Do not hesitate to call if you have other repair needs. See you soon in our garage. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 30, 2024

They took my vehicle in right away. Did an excellent job. We’re very attentive. I would go back to them Again More

by Gem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thibeault
Nov 01, 2024 -

Flood Mazda responded

Good Morning Thank you for the positive review! I am happy to hear that our service team was able to resolve your car problem quickly. Your satisfaction is our top priority and we are here to help every step along the way. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 29, 2024

Service was as expected - first rate, but the service video was time stamped a good hour before I was called to pick up the car, which required an unplanned overnight stay. So I deducted one star. More

by PAUL@CHASET.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
October 27, 2024

I really like how Flood Mazda goes through your entire vehicle and video tapes it…I do not believe any other dealerships do that for their customers. More

by LORI_D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Densel (sp) He picked up & dropped off my car, TEN STARS to him!, Mike Thibeault
October 27, 2024

I have always thought highly of Flood Mazda. They are great to work with, and I always feel treated fairly and with respect. More

by PSALZILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

Anthony was very professional yet had a sense of humor. He was quick to respond to questions and very accomodating. I would not hesitate to purchase another vehicle at Flood and would highly recommend to o More

by SRNINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Flood Mazda responded

Good Afternoon Thank you for the 5-Star rating! We are delighted that Anthony was able to provide you with exceptional customer service during the purchase of your new car. Your satisfaction is our top priority and we are here for you every step of your automotive journey. We wish you many happy miles. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 25, 2024

The service department is excellent and I am very satisfied each time I have had an appointment More

by Ann Rogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Flood Mazda responded

Dear Ann, Thank you for the 5-Star rating! We appreciate your business and value our customers. Our goal is to provide quality services at a fair and reasonable price. We look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 25, 2024

Amazing service. Clear communication. The service department was helpful and expedient in the servicing of my vehicle More

by R.N.BIEBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Thibeault
October 24, 2024

Flood Mazda does the job right and on time every time. It is run by great people. More

by ak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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