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Flood Mazda - Service Center

Wakefield, RI

4.8
923 Reviews

923 Reviews of Flood Mazda - Service Center

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January 20, 2020

They employee service technicians who can not fix things. They will break things and rig them with gunk and you never know until you go somewhere else to have the same problem fixed. If you want to leave you More

by Spider
Recommend Dealer
No
Employees Worked With
Mike Flood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Cunha
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Flood Mazda responded

Hello, Please allow me to introduce myself, my name is Russell Cunha and I'm the General Manager of Flood Mazda. I'm very surprised to read your review and very sorry any issues you may have had was not brought to my attention sooner, myself and Mr. Flood take much pride in satisfying each and every one of our customers and by all means I'm always willing to return a customers call to address any issues or concerns they may have. Please feel free to contact me at rcunha@floodauto.com or 401-284-4700 so we may resolve any issue you are experiencing. Thank you and I hope to hear from you soon. Russell Cunha

January 18, 2020

The service dept was very friendly & super efficient. Initially They estimated 3 to 4 hours, but my car was finished in 2 hours. I had Apple Car Play installed & another gentleman spent 30 minutes with m More

by KEVINKELLEY0
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2020

Efficient and Warm These guys are great! I don't have to worry or question if I am getting a good value or service - these guys are fantastic! The new building is so More

by MrsStomberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Morra
January 15, 2020

Great service! Flood Mazda is the best! Great service. The people are top notch. I never feel pressured, always get good, clear advice, and I love the pickup/drop-off option. I wouldn’t go a More

by PSALZILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Abbatematteo
January 15, 2020

Leasing a Mazda This was my 4 th leasing experience with Flood Mazda I can’t say enough about the sales process or the service dept....obviously I keep going back L More

by MCNULTYA.D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Corrigan
January 10, 2020

It was a nasty day out side but the waiting area was bright and cheery and they had WiFi, coffee and various snacks to choose from😊 More

by KATDEVBAR
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2019

Service department My experience in the service department was excellent. The staff is always friendly, courteous and efficient. It is part of the reason I chose to purc More

by DS19701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2019

Always great service I like coming here to get my car worked on because everyone is friendly and knowledgeable about my vehicle. I will keep on coming back. More

by PETRO_N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 12, 2019

Excellent Service and Not just for Mazdas I recently had my VolvoXC90 in for two non routine service issues at Flood Mazda. Steve the service coordinator that I worked with was knowledgeable e More

by LSULL314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2019

Install car starter Super fast service. Good communication. Highly would recommend Flood Mazda and their service department. Be careful you may just walk out with a new More

by LISAMCHALOUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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