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Flood Mazda - Service Center

Wakefield, RI

4.8
923 Reviews

923 Reviews of Flood Mazda - Service Center

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March 03, 2020

A+ experience. Loaner cars, runners to pick up/drop off :) A+ experience - Flood Mazda had excellent communication with me, sorted out a loaner car which they delivered to me in Providence, RI and picked up my More

by JWOLLOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Palmari
Mar 05, 2020 -

Flood Mazda responded

It is always a pleasure to work with customers who are laid back and easy to deal with. I'm glad that you love your new wheels and that our service department is continuing to take care of all your automotive needs. Thank you for taking the time to leave such a positive review and sharing your experience with other potential customers. We look forward to working with you in the future. Best, Jay P.

March 03, 2020

In response to a re-call notice I brought my RX8. The air bag update was performed on the scheduled day. The staff in this service department at the facility are cordial and responsive. I have confi More

by JOE_IANNUCCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Flood Mazda responded

Joe, that RX8 is awesome!!!!!! We loved having it here. This is a living testament about how long a Mazda that is properly cared for can last with the right owner. Thank you for choosing Flood Mazda. We hope to see this vehicle in the future. All the Best, Jason J. Guilbault Director of Business Development Flood Mazda p. 1.401.400.2782 c. 1.401.284.4700 e. jguilbault@floodauto.com w. floodmazda.com

February 22, 2020

great service, prices are to high Very good service vehicle was ready when promised, however prices are to high, steve Furtado was great, he answered all my questions, and took the tim More

by PGAROFALO7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Phillip Barry
February 18, 2020

Excellent experience in buying, financing and service. I love my purchase and Flood Mazda made the experience enjoyable and relaxing. I highly recommend them for all of your needs! More

by cyoung0908
Recommend Dealer
Yes
Employees Worked With
Mike Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Barry
February 16, 2020

Zack was very helpful and courteous and explained everything People are very friendly and make sure you understand what is being done. They always make me feel welcome> The prices charged are very reasonable! More

by JPAPA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Albanese
January 31, 2020

Nobody does it better!!! The title sums up Flood Mazda! From the Sales Staff to the Finance Director to the Management but above all the Service Department, Flood's Staff is More

by A. G. Palazzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2020

Car service Very efficient system. People were friendly and helpful. Waiting area is awesome! They even washed my car before they returned it to me. Great expe More

by BCQBE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Albanese
January 27, 2020

As said before Please understand my time is valuable also. I already filled this out ( which took time) so I will reiterate what I said before. I was taken back th More

by FERRARORUSSELL
Recommend Dealer
No
Employees Worked With
no idea
January 23, 2020

The Service Department at Flood Mazda is always ready to serve it’s customers. No matter whether you need routine or emergency service they make sure that you are completely satisfied with your vehicle. More

by TMast
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Albro
January 21, 2020

Great service center and very reliable work at Flood Mazda I have been a loyal customer of Flood Mazda over the past 10 years because of the reliability of service. They have always given me the best values on More

by BARBARAKEEGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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