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Flood Mazda - Service Center

Wakefield, RI

4.8
924 Reviews

924 Reviews of Flood Mazda - Service Center

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October 13, 2020

Unbelievably competent, professional and thorough-unlike I’ve experienced at another Mazda dealer. These people deserve an award. I recommend any Mazda owner to go here for service! More

by TONIESPREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Higgins, William Albro
Oct 16, 2020 -

Flood Mazda responded

Thank you for your review. We let them know that you had such a great experience. All the best, Team Flood Mazda

October 03, 2020

A very pleasant experience! Everyone I dealt with was very helpful! Would recommend this place to my friends. A pleasure to have my car serviced here. More

by JPAPA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins
Oct 16, 2020 -

Flood Mazda responded

Thank you for your review. We are glad that you are happy and we look forward to working with you in the near future. All the best, Team Flood Mazda

September 16, 2020

Service was a bit lengthy but overall satisfied. Was dissatisfied that it would cost me $150+ for them to look at my AC that is not functioning properly. Car is a 2019 with less than 20k miles on it and More

by AJDEMARCHE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins
Oct 16, 2020 -

Flood Mazda responded

Thank you for your honest review. It's important not to rush things and to get the job done right. All the best, Team Flood Mazda

September 15, 2020

We bought 3 vehicles in the matter of 6 months and are very satisfied. They will pick up your car if u can't make there which is a big plus!!! Ty... More

by MCABRAL1206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Flood Mazda responded

You've officially earned Rockstar VIP status with us. Thank you so much for all of your business. We look forward to working with you in the future. All the best, Team Flood Mazda

September 13, 2020

Very helpful people who make you feel right at home. Steve is always ready to answer any questions you might have. Would highly recommend this place! More

by JPAPA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins
Oct 16, 2020 -

Flood Mazda responded

Awesome to hear. Thank you for your kind review. All the best, Team Flood Mazda

August 26, 2020

I found the service to be thorough, efficient and polite. All of my concerns were addressed and the problems were rectified. The wait was a little more than anticipated. More

by fdorsi82265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Flood Mazda responded

Awesome to hear. Thank you so much for your continued patronage and taking the time to write such a great review. All the best, Team Flood Mazda

August 22, 2020

Flood Mazda is simply the best in every way. A positive experience every time you walk through the door. Steven Furtado in service is SUPER!!!!!!!!! More

by BONJOURSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Lee??, Deanna Higgins
Oct 23, 2020 -

Flood Mazda responded

Thanks for the kind words about Flood Mazda and Steven Furtado! We appreciate your business!

Oct 24, 2020 -

BONJOURSS responded

The best dealership anywhere! Steve Furtado in service is simply the best!!

Oct 24, 2020 -

Flood Mazda responded

I printed this and gave it to Steve. It made him smile. Thank you for sharing what you can expect when you work with Flood Mazda with other potential customers. This means a lot to us. We can't do what we do without wonderful customers such as yourself. We look forward to taking care of all of your future automotive needs. All the best, Team Flood Mazda

Oct 25, 2020 -

BONJOURSS responded

Thank you for sharing with Steve! We love him and the great service we get at Flood Mazda!

August 20, 2020

Staff friendly and helpful-servicecomplete-car came back vacuumed except for the trunk area which could have used a little help-happy to get rid of the vinyl fog on windsheild More

by OLDDIRTWITCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins
Oct 16, 2020 -

Flood Mazda responded

We aim to please. Glad to see that you are happy with the level of service you receive here. We look forward to taking care of all of your automotive needs. in the future. All the best, Team Flood Mazda

July 29, 2020

I always have the upmost best service at Flood Mazda . The service department is extremely attentive and they work to get your needs met and you on your way . Also love their finance team . The person I More

by MBODINGTON19
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Albanese, Deanna Higgins
Oct 16, 2020 -

Flood Mazda responded

This great to hear. We are so glad that you love it here. Thank you for being such a loyal customer and taking the time to write an excellent review.

July 22, 2020

State inspection time Service at Flood couldn't be easier. I work next door and love the convenience of Flood Mazda. I drop my car off, leave my key and pick it up at the e More

by BEZERKBURKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Abbatematteo, Deanna Higgins
Oct 16, 2020 -

Flood Mazda responded

Awesome. Thank you for the excellent review. All the best, Team Flood Mazda

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