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Flood Mazda - Service Center

Wakefield, RI

4.8
924 Reviews

924 Reviews of Flood Mazda - Service Center

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April 13, 2021

Alyssa was very accommodating and kind to work with! Everything was exceptional- we love the feature with the mechanic talking about the car. Thank you for making us feel safe with the wheel cover and s More

by Tnwoolard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Johnson
Apr 15, 2021 -

Flood Mazda responded

Alyssa is the best. Thank you so much for recognizing our service team. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

April 13, 2021

Was told I needed a new battery when a new one had been recently installed. I responded to text asking how service was. I told them battery checked out fine- no response from service department More

by HDULUDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Higgins
Apr 15, 2021 -

Flood Mazda responded

I'm glad that our service director Bill Albro reached out to you with a resolution. Please feel free to contact me or Bill should you need anything further. We look forward to continuing our relationship and taking care of all of your automotive needs for years to come. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

April 09, 2021

Very friendly and knowledgeable staff that strongly support their product. Door to door service! How can you beat that! Perfectly coordinated from start to finish! More

by MCGRATHC70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2021 -

Flood Mazda responded

This review is excellent. Thank you for taking the time to let potential customers know what to expect when they purchase or service with Flood Mazda. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

April 03, 2021

Great customer service and follow up. Love the car wash and vacuum Alyssa and Steve are always so helpful and courteous. Long time customer of all our vehicles. More

by BLMALIBU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Johnson
Apr 06, 2021 -

Flood Mazda responded

Thank you so much for taking the time to let potential customers know what to expect when they service here at Flood Mazda. We look forward to working with you on all of your future automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

March 26, 2021

They are always very attentive to my needs. Your kept aware of the status of your cars repair and time line for finishing work. Pleasant to work with More

by JOHNMANCINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson
Mar 29, 2021 -

Flood Mazda responded

Thank you for recognizing our service department and letting other potential customers know what to expect when they service with Flood Mazda. We look forward to working with you for all of your future automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

March 24, 2021

Anthony DeAngelis was very helpful and patient with my inquiries. Depending on service or quick repair, there is a courtesy van, or courtesy car to use, making it convenient to to have necessay service. More

by GMIELE42
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson
Mar 29, 2021 -

Flood Mazda responded

Thank you for such a great review, trusting us to take care of all of your automotive needs and recognizing Anthony. We look forward to working with you again. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

March 23, 2021

Great service and super helpful and friendly. Dropped off and picked up the next day as they had promised and work was done the right way. More

by Capt Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Higgins
Mar 24, 2021 -

Flood Mazda responded

Thank Captain Mike. We are glad that everything went so well. All the best, Team Flood Mazda

March 14, 2021

Steven is knowledgeable, professional and really goes above and beyond for customer service. We have other vehicle service options closer to home but we choose Flood and the rest of the team because of t More

by drumfish6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Flood Mazda responded

This review is awesome. We are glad you love Steve as much as we do. We look forward to taking care of all of your future automotive needs. All the best, Team Flood Mazda

March 11, 2021

Great customer service. From service department, to sales, to the technicians, and everyone else in-between. Everyone is friendly, thorough, and honest. State of the art facility with quality work. I a More

by RS.FIELD21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson
Mar 24, 2021 -

Flood Mazda responded

Thank you for the great review. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

March 01, 2021

Great people! Friendly and excellent service! Would recommend Flood to all my friends. Service people go out of their way to make you feel at home. Always a pleasant experience. More

by JPAPA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach is great, Deanna Higgins, Alyssa Johnson
Mar 02, 2021 -

Flood Mazda responded

This is great to hear. Thank you so much for recommending Flood Mazda. We look forward to working with you for all of your future automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

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