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Flood Mazda - Service Center

Wakefield, RI

4.8
922 Reviews
Call Service Center (401) 284-4700

922 Reviews of Flood Mazda - Service Center

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January 10, 2025

Excellent customer service and thoroughly knowledgeable staff... a pleasure to do business with... very focused on the customer's needs and costs. More

by MICHAELJPESCATELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Albro
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Jan 13, 2025 -

Flood Mazda responded

Dear Michael, Thank you for the kinds words! We are delighted that our team was able to provide you with exceptional customer service during your service appointment. Your satisfaction is our top priority and we are here for you every step of your automotive journey. We look forward to seeing you at your next appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com

January 10, 2025

I always have a positive experience here! The service department is excellent , everyone has been very helpful and pleasant to work with. More

by MNORSIGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Albro
Report | Print
Jan 13, 2025 -

Flood Mazda responded

Good Morning, Thank you for the kinds words! We are delighted that our team was able to provide you with exceptional customer service during your service appointment. Your satisfaction is our top priority and we are here for you every step of your automotive journey. We look forward to seeing you at your next appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com

January 03, 2025

Bruce was very nice, friendly, respectful and he answered our questions. Very satisfied with everything More

by Cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Flood Mazda responded

Dear Christina, Thank you for taking the time to leave a positive review. I am happy to hear that Bruce provided you with a great service experience. Customer satisfaction is our top priority here at Flood Mazda. Please don't hesitate to reach out if you have other concerns or questions. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com

December 30, 2024

Anthony has always been a problem solver with both my Mazdas . He understands his customers and is patient while figuring out any issue. More

by JVOLPE22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justis NOKA gets a 5 !, William Albro
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December 27, 2024

I brought the car into Flood because it was slow to start. Bruce had the mechanic check the battery and found out it was weak and wouldn't make it in colder weather! They replaced it promptly. Bruce wa More

by Ebates1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 27, 2024

Always a pleasure to go there. Old school. They do a good job. It’s actually pleasant to have to go in. Maurice Cusick, Esq. More

by mauricecusick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 24, 2024

Service was done efficiently and on time. They went above and beyond as always. Very satisfied overall More

by HeatherD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 22, 2024

best service out of the 10 different mazda dealers I have used between NY and CT. More

by G_WOLFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Flood Mazda responded

Good Afternoon Thank you so much for your praise! We'll take the best out of 10! Here at Flood Mazda, we like to think of you like family and make you our top priority! Don't hesitate to reach out with any other concerns you may have. Our service department is always ready to help. We wish you a Happy New Year! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 19, 2024

Flood Mazda was very helpful with the issue I had either my car ,they took me right in and solved the problem I was having More

by Deb Westcott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Albro, Mike Thibeault
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December 19, 2024

Everyone in the service department Is very friendly and helpful. I always receive great customer care and would recommend Flood Mazda service dept to anyone who is looking for transparency and great servic More

by MCCRAYFOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Flood Mazda responded

Good Afternoon, Thank you for your recommendations and kind words regarding our Service Department! We are happy the our team was able to provide you with exceptional customer service during your visit. Your satisfaction is our top priority, which is why we strive to be transparent and profession ion our work. Do not hesitate to come back and see us if you have other repairs. Happy New Year! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

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