Flood Mazda - Service Center

This is the only dealership I go to that I trust with my car. I have been dealing with Flood Mazda in Wakefield for over 12 years. I would recommend anybody to go to the dealership best customer service, an car. I have been dealing with Flood Mazda in Wakefield for over 12 years. I would recommend anybody to go to the dealership best customer service, and people are very friendly. More

Great communication at all stages of the service, and making sure the customer was happy about the service making sure the customer was happy about the service More

Great service in a timely manner. Prepared to receive my car at the time expected as well as finish my car the time expected Prepared to receive my car at the time expected as well as finish my car the time expected More

Very efficient, clean, professional and actually enjoy the videos of the service performed. Very accommodating when a ride is needed! the videos of the service performed. Very accommodating when a ride is needed! More

I , and my family, Have had many pleasant experiences with flood mazda over the years with flood mazda over the years More

Extremely nice customer service people. Also notified me with any updates and/or recommendations. Flood Mazda also provided transportation to and from the service as well as leaving me a Also notified me with any updates and/or recommendations. Flood Mazda also provided transportation to and from the service as well as leaving me a loaner car. Just love this place. Others could learn from FLOOD ❤️ More

Two very good experiences and looking forward to more. My first time there (emissions test) was so good that now I take my Ford there for service. My first time there (emissions test) was so good that now I take my Ford there for service. More

I have found that you need to be informed about service requirements before going to dealership. You must also keep track of prior service to avoid unneeded service. The video done by the service tech is o requirements before going to dealership. You must also keep track of prior service to avoid unneeded service. The video done by the service tech is of high value to the client. The service advisors do have outstanding knowledge of the cars. Can't say enough good things about Bruce. More

I have been happy with past experiences but this experience was frustrating. The car had been in the previous week for the 6 month service. When my screen went black within the week I called and was experience was frustrating. The car had been in the previous week for the 6 month service. When my screen went black within the week I called and was given an appointment to come in. The service department was busy that day and I was there longer than expected. When I was told the software was outdated I asked Frank why it wasn't checked the previous week. The man at the far right desk spoke up and said I have to ask for that to be done. I would think they should know if software is outdated and it should be taken care of as soon as possible. More

Service experience was great. Work was done in a timely manner. Video was provided explaining what was being done. Fabulous customer service Work was done in a timely manner. Video was provided explaining what was being done. Fabulous customer service More