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Flood Mazda - Service Center

Wakefield, RI

4.7
798 Reviews

798 Reviews of Flood Mazda - Service Center

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May 20, 2021

Oil change Called for appointment and time I needed to bring in SUV they where very accommodating Called when ready went over what they did Was sent a video of the car Washed & vacuumed the SUV Drop off p More

by AMORETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Johnson
May 24, 2021 -

Flood Mazda responded

Thank you for the great review and taking the time to recognize our service team here at Flood Mazda. We look forward to working with you for all of your future automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

May 17, 2021

I wanted to thank Bill for helping us with our tire issue last month. He went out of his way to to provide great service. I bought the Mazda couple years ago and I needed to replace the four tires about More

by KSTJEAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joaquin Pangelian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
2.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins, Alyssa Johnson
May 24, 2021 -

Flood Mazda responded

Awesome review. Thank you so much for recognizing our service team and truly earning your business. This means a lot to us and I have forwarded this review to our service department so that each of the employees you mentioned will be recognized for their continued commitment to our customers. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

May 14, 2021

I purchased my Miata in 2011 and I regularly have it serviced there. I have always experienced fast, friendly service regardless who waits on me. In addition, I do like the fact that they wash my car. More

by Mykelg123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins, Alyssa Johnson
May 14, 2021 -

Mykelg123 responded

I purchased my Miata in 2011 and I regularly have it serviced there. I have always experienced fast, friendly service regardless who waits on me. In addition, I do like the fact that they wash my car.

May 24, 2021 -

Flood Mazda responded

Thank you for letting customers know what to expect when they service here at Flood Mazda. We look forward to working with you on all of your future automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

May 13, 2021

The service personal are very friendly and super polite. They really go out of their way to greet you and wait on you quickly. The waiting area is very clean and comfortable. More

by PJORDAN12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen in service, Alyssa Johnson
May 13, 2021 -

Flood Mazda responded

Thank you for taking the time to recognize our service team and facility here at Flood Mazda. We love that you love it here and look forward to taking care of all of your future automotive. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

May 12, 2021

Very long process but complete. Put too little psi in my 10-ply tires so they leaked afterwards. As always, a pleasant service. I need lots of help keeping my 11 year old truck running. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson
May 24, 2021 -

Flood Mazda responded

Bob, I did talk to ur service manager Bill. He said he would reach out to you directly. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

May 11, 2021

Coming to flood Mazda is always a wonderful experience customer service is always fantastic everyone’s attitude I can’t say enough good words about Sam and Cody. What a great team. Sam was the perfect sa More

by Jennpadilla1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Flood Mazda responded

Thank you for such a great review and letting customers know what toy expect when they visit Flood Mazda. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

May 11, 2021

Flood Mazda in Wakefield RI is the best place ever to have your car serviced. I have yet to find one customer service or sales person who is not friendly, helpful or courteous More

by DRGRENNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins, Alyssa Johnson
May 13, 2021 -

Flood Mazda responded

This means a lot to us. We aim to please and believe in supporting our customer base whether it's during the sales process and into the service side of things. Your review means a lot to us. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

May 11, 2021

Service is always on point. Personal are knowledgeable, polite, friendly. Would recommend a this Mazda service center to any one that owns a Mazda great job everyone that includes sales personnel Thanks More

by pgautieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Flood Mazda responded

Thank you so much for the positive review and letting customers know what to expect when they service here at Flood Mazda. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

May 06, 2021

Employees are professional, courteous and knowledgeable. Time commitment for service work is reasonable. Kept informed throughout visit with timetable of work being done. The End. More

by AUNTYB25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justis Noka
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Flood Mazda responded

Thank you for such a positive review. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

May 05, 2021

The service team is always so accommodating and friendly. They make sure I understand exactly what is being done and check in while I wait. More

by LAUREN L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Albanese
May 06, 2021 -

Flood Mazda responded

This great to hear. Thank you for taking the time to write a review to let people know what to expect when you service here at Flood Mazda. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

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