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Flood Mazda - Service Center

Wakefield, RI

4.7
798 Reviews

798 Reviews of Flood Mazda - Service Center

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June 22, 2021

Service representatives are pleasant, informative, and extremely knowledgeable. Both Steven and Alyssa go out of their way to help me. More

by JLUTTLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson
Jul 01, 2021 -

Flood Mazda responded

Thank you for letting everyone know what to expect when they service here at Flood Mazda. We look forward to working with you for all of your future automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

June 20, 2021

I had a 3:00 appointment for an oil change on a CX5 and also had cross bars screwed on to existing roof rack. Never have I waited 2 hrs and 45 min. for an oil change Invoice states car was ready at 17:01. More

by Cgiard1
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Alyssa Johnson
June 20, 2021

I already submitted a review for the service I had done. Thank you. I had a good visit and I see no reason to submit a second review. Thank you Mazda for using Flood as one of your service centers More

by DWATTERSON0
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Flood Mazda responded

Thank you for such a great review. We love our service team too. We look forward to taking care of all of your future automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

June 19, 2021

My sales lady Lauren was the BEST! I’ve bought cars from dealerships in the past and this was to the easiest and fastest experience I’ve ever had! I can’t recommend this dealership enough! More

by Hammondrobin51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Bush
Jul 01, 2021 -

Flood Mazda responded

Robin, I was so happy to see you get your new wheels. I hope you are loving them. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

June 13, 2021

I've been here multiple times over the years and I always receive excellent service. They never try to upsell me things I don't need. They always keep me up to date with what is happening with my car. I've b More

by John Russo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson
Jun 17, 2021 -

Flood Mazda responded

Always great to hear. We love our service team and we are glad you love them too. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

June 12, 2021

I am writing this post with a complete honesty! This place is really nice and so professional. The service is super quick and the staff is so nice, especially "Nicholas Maiello". He is so nice and profe More

by Khaled Ibrahim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Albanese, Nick Maiello, Deanna Higgins
Jun 17, 2021 -

Flood Mazda responded

Khaled, We had so much fun with you. I know things took a bit but I'm glad that everything worked out and that you are happy with your new wheels. Thank you for taking the time recognize Nick as well as the rest of our team. It means a lot to us. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

June 08, 2021

Phenomenal. I specifically bought a vehicle from this dealer on MULTIPLE recommendations. I've been extremely satisfied and very much look forward to coming in for anything. More

by JOEYNOSEBEATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Albanese, Alyssa Johnson
Jun 17, 2021 -

Flood Mazda responded

We look forward to working with you for all of your future automotive needs. Thank you for the great review and taking the time to let customers know what to expect. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

June 08, 2021

Very pleased with the service, as well as sales and finance. Purchased two vehicles from this dealer. Will continue to deal with them in the future. More

by LSR224
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary in sales, Alyssa Johnson
Jun 17, 2021 -

Flood Mazda responded

This is great to hear. We can't do what we do without continued support from great customers like yourself. Thank you so much for letting us earn your business. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

June 06, 2021

I have used Flood Mazda service for over 5 years. They have always been helpful, efficient, and provided excellent value. They make getting an appointment easy and keep me informed throughout the appointm More

by mazda 6 owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins, Alyssa Johnson
Jun 17, 2021 -

Flood Mazda responded

Awesome review. We look forward to working with you for all of your future automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

June 03, 2021

The Flood Mazda team is wonderful. This is evident from the moment you drive onto the property. Their stock is well presented, organized, the lot is clean and uses their space well, and it’s easy and well More

by Vanesa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Flood Mazda responded

This is one of the best reviews we have received. Thank you so much for sharing your experience and letting future customers know what to expect when they come to Flood Mazda. We love our customers and love what we do. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

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