798 Reviews of Flood Mazda - Service Center
Service representatives are pleasant, informative, and extremely knowledgeable. Both Steven and Alyssa go out of their way to help me. extremely knowledgeable. Both Steven and Alyssa go out of their way to help me. More
I had a 3:00 appointment for an oil change on a CX5 and also had cross bars screwed on to existing roof rack. Never have I waited 2 hrs and 45 min. for an oil change Invoice states car was ready at 17:01. also had cross bars screwed on to existing roof rack. Never have I waited 2 hrs and 45 min. for an oil change Invoice states car was ready at 17:01. Not true - at 17:45 I went into the service desk and insisted on getting my car. Where did that car sit for 45 min!! $345 later - I Will not return for service again to Wakefield Mazda and will share my experience with my friends and family. More
I already submitted a review for the service I had done. Thank you. I had a good visit and I see no reason to submit a second review. Thank you Mazda for using Flood as one of your service centers Thank you. I had a good visit and I see no reason to submit a second review. Thank you Mazda for using Flood as one of your service centers More
My sales lady Lauren was the BEST! I’ve bought cars from dealerships in the past and this was to the easiest and fastest experience I’ve ever had! I can’t recommend this dealership enough! dealerships in the past and this was to the easiest and fastest experience I’ve ever had! I can’t recommend this dealership enough! More
I've been here multiple times over the years and I always receive excellent service. They never try to upsell me things I don't need. They always keep me up to date with what is happening with my car. I've b receive excellent service. They never try to upsell me things I don't need. They always keep me up to date with what is happening with my car. I've been a satisfied customer here since 2013 and I keep returning wherever I need something as simple as an oil change to something that requires repairing. More
I am writing this post with a complete honesty! This place is really nice and so professional. The service is super quick and the staff is so nice, especially "Nicholas Maiello". He is so nice and profe place is really nice and so professional. The service is super quick and the staff is so nice, especially "Nicholas Maiello". He is so nice and professional. I highly recommend this place if you are looking for a VIP treatment! More
Phenomenal. I specifically bought a vehicle from this dealer on MULTIPLE recommendations. I've been extremely satisfied and very much look forward to coming in for anything. dealer on MULTIPLE recommendations. I've been extremely satisfied and very much look forward to coming in for anything. More
Very pleased with the service, as well as sales and finance. Purchased two vehicles from this dealer. Will continue to deal with them in the future. finance. Purchased two vehicles from this dealer. Will continue to deal with them in the future. More
I have used Flood Mazda service for over 5 years. They have always been helpful, efficient, and provided excellent value. They make getting an appointment easy and keep me informed throughout the appointm have always been helpful, efficient, and provided excellent value. They make getting an appointment easy and keep me informed throughout the appointment. I can’t remember marine choosing any other service center More
The Flood Mazda team is wonderful. This is evident from the moment you drive onto the property. Their stock is well presented, organized, the lot is clean and uses their space well, and it’s easy and well the moment you drive onto the property. Their stock is well presented, organized, the lot is clean and uses their space well, and it’s easy and well marked where to go when you arrive for service. Inside, the facility is immaculate, you’re immediately greeted by courteous and kind staff who ensure that your process is smooth, efficient and as comfortable as possible. The service team does an incredible job performing all of the operations I take my car in for, and I always drive away with complete confidence that I’ve been taken care of. The staff keeps you well informed of the progress throughout, and check in after you’ve left to ensure everything is still perfect after a few days. The staff at this dealership make it their priority to ensure that you know you’re a valued and respected customer, and simply put, I’ve never had a better experience. I will continue to make the trip across the state to work with this team, thank you all so much for your dedication to your customers every day. More