798 Reviews of Flood Mazda - Service Center
Easy to make appt even though we're from out of state. Looking forward to some good experiences in the future You shouldn't put minimums on these surveys Looking forward to some good experiences in the future You shouldn't put minimums on these surveys More
They were very professional, got us in and out very quickly and even washed the car. My wife loves her Mazda CX-5. I also have a 2008 Mazda 3 that I bought brand new that I absolutely love. We have ha quickly and even washed the car. My wife loves her Mazda CX-5. I also have a 2008 Mazda 3 that I bought brand new that I absolutely love. We have had a total of 5 Mazda's. 9/4/2021 More
Service Dept reliable, efficient, and informative. They provide video updates of the vehicle being worked on. Would highly recommend. Much more pleasant experience than typical dealership service Dept. provide video updates of the vehicle being worked on. Would highly recommend. Much more pleasant experience than typical dealership service Dept. More
I found that the staff and management were respectful and curtious. William Albro alway took the time to let me know what the problem was and what needed to be done to correct the problem.And the building an curtious. William Albro alway took the time to let me know what the problem was and what needed to be done to correct the problem.And the building and lot are always clean and neat. More
Visit was Pleasant and efficient. Wished the requested loaner car was available, but I did receive a call ahead of time informing me it was not. loaner car was available, but I did receive a call ahead of time informing me it was not. More
We got great service on a stubborn problem with our car. Steven at Flood was persistent though and got to the bottom of the issue. Steven at Flood was persistent though and got to the bottom of the issue. More
The fact that Flood is literally down the street just makes it convenient. The fact that they do the job right, on time, every time is why I use them for both of my Madzas. makes it convenient. The fact that they do the job right, on time, every time is why I use them for both of my Madzas. More
Willing to help an out of state resident with car trouble. It did take a day longer than they said leaving me without a car for 2 plus days.I was also told I needed 4 tires so I followed up where I b trouble. It did take a day longer than they said leaving me without a car for 2 plus days.I was also told I needed 4 tires so I followed up where I bought the tires and was told they were good for another 10,000 miles. This dealer told me that Mazda was just trying to make extra money off of me. Steve was wonderful. Deanna was less patient and seemed irritated by my questions. More
Oil change took a long time, (2.5 hrs) but prob rel to shortage of service technicians. May consider service station my husband uses next time. All staff very helpful and professional. Clean roomy waiting shortage of service technicians. May consider service station my husband uses next time. All staff very helpful and professional. Clean roomy waiting room. More
Great service area and service advisors, comfortable lounge for guests. I will definitely continue to drive past Tasca and make my way down to Flood Mazda. lounge for guests. I will definitely continue to drive past Tasca and make my way down to Flood Mazda. More