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Flood Mazda - Service Center

Wakefield, RI

4.7
798 Reviews

798 Reviews of Flood Mazda - Service Center

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September 04, 2021

Easy to make appt even though we're from out of state. Looking forward to some good experiences in the future You shouldn't put minimums on these surveys More

by PBWATROUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Flood Mazda responded

Thank you for taking the time to give us such a positive review. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

September 04, 2021

They were very professional, got us in and out very quickly and even washed the car. My wife loves her Mazda CX-5. I also have a 2008 Mazda 3 that I bought brand new that I absolutely love. We have ha More

by PETELYNNE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Deanna Higgins
Sep 15, 2021 -

Flood Mazda responded

Great to hear. Thank you so much for the positive review. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

September 03, 2021

Service Dept reliable, efficient, and informative. They provide video updates of the vehicle being worked on. Would highly recommend. Much more pleasant experience than typical dealership service Dept. More

by RAHART0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Flood Mazda responded

Great review. Thank you so much!!!! All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

September 01, 2021

I found that the staff and management were respectful and curtious. William Albro alway took the time to let me know what the problem was and what needed to be done to correct the problem.And the building an More

by dianaligjtbody53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins
Sep 15, 2021 -

Flood Mazda responded

Thank you for taking the time to leave us a review. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

September 01, 2021

Visit was Pleasant and efficient. Wished the requested loaner car was available, but I did receive a call ahead of time informing me it was not. More

by Gigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Albanese, Deanna Higgins
Sep 15, 2021 -

Flood Mazda responded

This is what we like to hear. Thank you for bring this to my attention. I will speak with our service manager in terms of the loaner situation to ensure you always have one made available to you. We appreciate you business and look forward to working with you for all of your future automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

August 31, 2021

We got great service on a stubborn problem with our car. Steven at Flood was persistent though and got to the bottom of the issue. More

by TBPRIMIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Flood Mazda responded

Thank you for recognizing Steven and allowing us to continue to earn your business. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

August 27, 2021

The fact that Flood is literally down the street just makes it convenient. The fact that they do the job right, on time, every time is why I use them for both of my Madzas. More

by bobr 26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson
Sep 15, 2021 -

Flood Mazda responded

Awesome Review!!!!!! All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

August 24, 2021

Willing to help an out of state resident with car trouble. It did take a day longer than they said leaving me without a car for 2 plus days.I was also told I needed 4 tires so I followed up where I b More

by FRASSINTYRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins
August 22, 2021

Oil change took a long time, (2.5 hrs) but prob rel to shortage of service technicians. May consider service station my husband uses next time. All staff very helpful and professional. Clean roomy waiting More

by 7KEVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Higgins
August 19, 2021

Great service area and service advisors, comfortable lounge for guests. I will definitely continue to drive past Tasca and make my way down to Flood Mazda. More

by Matt B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Flood Mazda responded

Thank you Matt. We are so glad you love it here at Flood Mazda. We look forward to taking care of all of your future automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

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