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Flood Mazda - Service Center

Wakefield, RI

4.8
874 Reviews
Call Service Center (401) 284-4700

874 Reviews of Flood Mazda - Service Center

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November 18, 2024

Bruce is a subject matter expert in his field. Bruce always explains to me what service will be completed on my car and when I can pick it up. Over the this past summer I needed to have some work More

by PMPETRARCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Hanson
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Nov 21, 2024 -

Flood Mazda responded

Good Morning, Thank you for the kind words and taking time to leave this positive review! I am happy to hear that Bruce provided you with first class customer service. Your satisfaction is our top priority here at Flood Mazda. We look forward to seeing you at your next appointment. Happy Holidays! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 17, 2024

this dealership is trustworthy and friendly. Someone dropped the ball on a tire order. However the guy is new and the team recovered well More

by SPIDERMAN0056
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Marshall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 16, 2024

Service Dept is always on time and courteous. They call with estimates before work begins. More

by Jngiard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Flood Mazda responded

Good Morning, Thank you for the positive feedback! We are delighted that you are satisfied with the repair of your vehicle. Customer satisfaction is our top priority and we are here for you every step of the way. We look forward to seeing you at your next appointment. Happy Holidays! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 15, 2024

As a retired customer service employee, I understand how important it is to listen to your customer and make them feel that you appreciate them choosing your company/dealership. Flood Mazda does just that! More

by Ross60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathie Babbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 15, 2024

Mike made arrangements to pick up my car next Thursday. Hopefully the issues can be resolved . More

by sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thibeault
Report | Print
November 15, 2024

Dealership is Friendly polite helpful nd it’s convenient to where I live also it’s easy to schedule maintenance More

by jgarlson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thibeault
Report | Print
November 15, 2024

Very good at keeping in touch and letting us know exactly what is going on with my Mazda cx30 More

by JUDYCONNELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thibeault
Report | Print
November 14, 2024

Speedy check in and service. Vehicle wash after service is a great perk. Great customer waiting area also. More

by kevmo52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thibeault
Report | Print
Nov 15, 2024 -

Flood Mazda responded

Good Morning, Thank you for your positive feedback! We are delighted that you are satisfeid with the service department at our dealerslhip. Customer satisfaction is our top priority. We look forward to seeing you at your next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 13, 2024

Whenever I have visited this dealership, I have received gold standard treatment! I wouldn't go anywhere else. More

by CHERYLMAC2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thibeault
Report | Print
Nov 15, 2024 -

Flood Mazda responded

Good Morning Cheryl, Thank you so much for your kinds words! Here at Flood Mazda, customer satisfaction is our top priority, which is why we strive to be transparent and profession in our work! We are so happy that you feel that way when you visity us. Thank you for choosing Flood Mazda for your automotive needs. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 12, 2024

Honest and fair dealerships. Easy to work with. We have purchased 2 cars from them. Would recommend to anyone. More

by SEWPATTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thibeault
Report | Print
Nov 15, 2024 -

Flood Mazda responded

Good Mornin, Thank you very much for your kind words and recommendation. Customer satisfaction is our top priority, which is why we strive to be transparent and professional in our work. We are happy that you were satisfied with your experiense. We look forward to seeing you again soon. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

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