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Flood Mazda - Service Center

Wakefield, RI

4.8
922 Reviews

922 Reviews of Flood Mazda - Service Center

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February 12, 2025

Knowledgeable, courteous, and thoughtful of my families time. This is the only place to work on my Mazda. They get my car in and take great care of it. The video of the tech working on my car and pointing More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Albro
February 10, 2025

The whole atmosphere is very positive and friendly. I have been a customer of Cox Mazda for many years of service and buying Many Mazdas. What more can I say. Well done Cox Mazda More

by BRIAN.MOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Albro
February 10, 2025

FLOOD MAZDA WAS Excellent from the start. The sales representative and the finance personnel also was,Excellent. There was,no pressure to buy. Once we made up our minds,to purchase the CX5 More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathie Babbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Albro
Feb 13, 2025 -

Flood Mazda responded

Glenn, Thank you for the kind words! We are happy that you are satisfied with the service you were provided at our dealership. Customer satisfaction is our top priority, which is why we strive to be transparent and professional in our work. Don't hesitate to reach out with any questions or concerns. We look forward to seeing you at your next service appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

February 10, 2025

Excellent communication and service. Professional staff. Clean service center. An all around great experience. I am so glad that I found Flood Mazda. More

by DCATANZARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Flood Mazda responded

Good Morning, Thank you for the positive review! We are happy that you found Flood Mazda. Customer satisfaction is our top priority and we are happy that you appreciated out integrity and our ability to resolve your problem efficiently. Don't hesitate to reach out with any other concerns. We are here to help! Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

February 09, 2025

Expensive repairs. Rude people quote for brakes 1600.+. My garage charged me $1100. Once I asked Them to Chex the inside light was told to make an appointment. The More

by icoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Marshall
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Disorganized, not professional when speaking with customers, no updates, poor communication. Don’t honor deals on signage. More

by HOLLY31603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Hanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Albro
January 31, 2025

The best place to have your car or truck serviced . Fair prices and completely knowledgeable about issues your vehicle may have . Always available to talk with you in person on the phone , text or emai More

by colleenlittlefield
Recommend Dealer
Yes
Employees Worked With
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marshall
Feb 06, 2025 -

Flood Mazda responded

Dear Colleen, Thank you for the kind words. Customer satisfaction is our top priority and we are here to help every step of the way. Thank you for always choosing us for your automotive needs. We look forward to seeing you at your next appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

January 31, 2025

Do a good job and nice people. Great accomodations. Fast service. Honest. They give you rental if needed. More

by EMELS1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Albro
January 26, 2025

I feel very confident bringing my beloved 25 year old Miata to Flood. The facility is very nice, The front desk guys are friendly and professional, and always try to give you an appointment as quickly as More

by LISAOTIS564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Albro
Jan 27, 2025 -

Flood Mazda responded

Good Morning Lisa, Thank you for very much for your trust and kind words! We Flood Mazda, honesty and quality of work are essential. We are happy that you were satisfied with our service and quality of work. Do not hesitate to contact us if you have other repair needs. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

January 26, 2025

Flood’s service department is very friendly and helpful! They have helped us a couple of times when we have had challenging car problems. They understand how important a vehicle is and they have done everyt More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Flood Mazda responded

Dear Rob, Thank you for taking the time to leave this positive review! We are happy that our service team was able to resolve your car problems quickly. Your satisfaction is our greatest reward and we are here for you every step of your automotive journey. Don't hesitate to reach out with any other concerns or issues. We'll see you at your next appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

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