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Flood Mazda - Service Center

Wakefield, RI

4.7
798 Reviews
Call Service Center (401) 284-4700

798 Reviews of Flood Mazda - Service Center

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December 12, 2021

Outstanding service, wonderful sales team, Lara Bush is a must see for the best deal on a cx5 More

by normanmoreau92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins
Report | Print
Dec 18, 2021 -

Flood Mazda responded

Lauren is excellent. Thank you for taking the time recommend her and Flood Mazda. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

December 11, 2021

I always have a great experience going to Flood Mazda! The service is always outstanding! More

by JFJOHNSON10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins, Alyssa Johnson
Report | Print
Dec 18, 2021 -

Flood Mazda responded

Awesome review!!!! All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

December 07, 2021

Pleasant and professional but I thought the process (oil change) would have taken less than 3 hours that it took. And there was no coffee. More

by Mytwoporties
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Johnson
Report | Print
Dec 18, 2021 -

Flood Mazda responded

Thank you for the review. You never have to wait at the dealership. We will always come to you pick your vehicle up and bring you a loaner vehicle, service your vehicle, hand wash vacuum and sanitize as well as bring it back to you anytime. Simply call our service department and ask them for a pick up and they will take care of everything for you. I think the day you cam in, we were in the middle of having our coffee machine upgraded to the current one which is much better and more reliable. Please reach out to me anytime if you need anything. I'm always happy to help. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

December 05, 2021

I have always had a positive experience whenever dealing with Flood Mazda. I highly recommend them. More

by sternlonczak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson
Report | Print
Dec 18, 2021 -

Flood Mazda responded

Great to hear. We look forward to taking care of all of your automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

December 04, 2021

Great waiting lounge, comfortable chairs while waiting. Every one was friendly. The only thing was waiting 2 1/2 hours for oil change and tire rotation was a little much since we made an appt. online. We More

by CDUKE8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins
Report | Print
Dec 18, 2021 -

Flood Mazda responded

Our new showroom is the best. In terms of oil changes, you never actually have to wait here. We will always pick up your vehicle and leave you with a brand new vehicle, service your vehicle vacuum, wash and sanitize it and bring it back to you whether it's at work or home. Simply call the service department anytime and ask them for a pickup and they will handle everything for you. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

December 02, 2021

Service is excellent. Staff is very helpful. Salespeople readily available for any questions or concerns about your car. More

by Vinnyj23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justis Noka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins
Report | Print
Dec 18, 2021 -

Flood Mazda responded

This is what we love to hear. Thank you for such a great review. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

November 26, 2021

They don’t do good work brought my car in and they caused more damage More

by SHIRLEYADEL
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Albro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2021 -

Flood Mazda responded

Hello Shirleyadel, Please allow me to introduce myself, my name is Russell Cunha and I'm the General Manager of Flood Mazda and I would like to discuss this matter with you so I may resolve any and all issues that may have occurred during you visit to our service department. Please feel free to contact me at rcunha@floodauto.com or (401)284-4700 I look forward to speaking to you and resolving any issues. Thank you Russell

November 22, 2021

Everyone has been very good about responding to my questions and calling me back very polite More

by Misscindyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins, Alyssa Johnson
Report | Print
Nov 26, 2021 -

Flood Mazda responded

This is what we love to hear. We look forward to continue working with you for all of your future automotive needs. Have a great Holiday Season. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

November 22, 2021

The best! Beautiful kind people ! Beautiful Building! The best! Beautiful kind people ! Beautiful Building! Very approachable people in the Service department who are willing to Assist older female w More

by Pattygardiner0502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson
Report | Print
Nov 26, 2021 -

Flood Mazda responded

Thank you for such a positive review. We sincerely hope you had a wonderful Thanksgiving and look forward to working with you in the near future. We are always here to help and you are never alone. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

November 20, 2021

I wanted to let you know that Steven Furtado is an amazing guy and a huge asset to your business! We are from Texas and my daughter is a volleyball athlete at URI and after a 3 day drive from Austin More

by BWRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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