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Flood Mazda - Service Center

Wakefield, RI

4.7
798 Reviews

798 Reviews of Flood Mazda - Service Center

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June 05, 2022

They are polite and honest. They provide a thorough exam of the vehicle. I would recommend. More

by KZ252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson
Jun 09, 2022 -

Flood Mazda responded

We are love our service team at Flood Mazda. I'm so glad to hear they took great care of you. Thank you for taking the time to post your review. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

June 04, 2022

Both steve furtado and Ms. Johnson were excellent they were VERY professional, they had me in and out on tome and very easy to understand about the condition of my auto and eve More

by PGAROFALO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson
Jun 09, 2022 -

Flood Mazda responded

We love our service team. Thank you for taking the time to recognize their hard work and dedication to our customers. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

May 31, 2022

They were GREAT! The work they performed was professional and they went out of there way to be sure to recognize the warranty. More

by John S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Flood Mazda responded

Thank you for the positive review John. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

May 28, 2022

Too expensive. Have squeaky brakes. Friendly service manager. Disappointed with no loaner car. Provided detailed list of recommended repairs at my request. More

by Moguernon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022

Was away when my repair were being done. Was very pleased with the results. Everyone that I had phone contact with was courteous and helpful . More

by DIANELAWHEAD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure who I dealt with. It was in February.
Jun 09, 2022 -

Flood Mazda responded

Thank you for taking the time to write a positive review. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

May 25, 2022

Great place good fast service polite. Nice place to sit n wait for your car to be serviced More

by Themoon73053
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson
Jun 09, 2022 -

Flood Mazda responded

Thank you for the 5 - Star review. We are so glad you love it here and look forward to working with you for all of your future automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

May 25, 2022

Always friendly Staff, easy to work with, always a pleasant experience regardless of the situation More

by mohammedshawa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson
Jun 09, 2022 -

Flood Mazda responded

We aim to please. Thank you for taking the time to recognize our team here at Flood Mazda. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

May 21, 2022

Easy to schedule state inspection appointment. Courteous service from Alyssa. Work done on schedule and car was washed. More

by effelbee
Recommend Dealer
Yes
Employees Worked With
Alyssa Johnson
May 20, 2022

The way they keep you updated as to the progress of your vehicle. They’re very congenial when you bringing your car for service. More

by Lnipper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson
May 19, 2022

scheduled a recall for my wife mazda 6 speed. (replace fuel ring on top of gas tank)for 800 am on may 13. and I will be waiting for it.drop it off at 800am was not ready till 2:00 pm .would of bee More

by bezerkburke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Furtardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mary harrison
Jun 07, 2022 -

Flood Mazda responded

Hello Mr. Burke, Please allow me to introduce myself, my name is Russell Cunha and I'm the General Manger of Flood Mazda. I'm very sorry to hear your dissatisfaction with the service you received when bringing in your Mazda 6 Speed, I would like to discuss this further if you have the time I can be reached at (401)284-4700 or rcunha@floodauto.com I hope to hear from you soon so we may correct any problems you may have. Thank you, Russell

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