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Flood Mazda - Service Center

Wakefield, RI

4.7
798 Reviews
Call Service Center (401) 284-4700

798 Reviews of Flood Mazda - Service Center

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January 20, 2023

Steve was excellent. ..I really appreciate the whole crew...a very clean facility. Thank you More

by Coach Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Harrison
Report | Print
Jan 21, 2023 -

Flood Mazda responded

Thank you so much for the positive review! Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

January 20, 2023

The staff is amazing and always goes above and beyond to meet the customers needs More

by HeatherD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Harrison
Report | Print
Jan 21, 2023 -

Flood Mazda responded

We appreciate your business! Thank you for taking the time to leave us a review. Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

January 20, 2023

Emissions Test: efficient and customer friendly! ancdefghijklmnopq est I’ve on time great work 0k More

by rbeggs3
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Harrison
Report | Print
Jan 21, 2023 -

Flood Mazda responded

Thank you for writing us a review. We hope to see you again soon! Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

January 18, 2023

Flood Mazda in Wakefield, RI employs top notch personnel. They have the best employees as well as the best automobiles! More

by geri.chiulli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson
Report | Print
Jan 18, 2023 -

Flood Mazda responded

Thank you for the review! We are ecstatic to hear you had an enjoyable experience here at Flood Mazda. Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

January 12, 2023

Very helpful and making sure the vehicle was safe glad that they service more than just Mazda’s. They are very convenient. More

by Tdhm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson, Mary Harrison
Report | Print
Jan 14, 2023 -

Flood Mazda responded

We are so delighted to hear you are satisfied with your service! Thank you for taking the time to leave a review. Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

January 10, 2023

Steven is above his grade when it comes to attention to detail. Great guy. Very knowledgeable and pleasant - he is the BEST of the BEST! Keep up the great work. More

by nelloferde143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2023 -

Flood Mazda responded

Our service department is truly admirable. We appreciate you taking the time to write a review about your positive experience with them. Thank you from Flood Mazda. Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

January 07, 2023

Flood Mazda is an efficient service center. They do good work on cars and they are pleasant to be around . More

by Anna B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Harrison
Report | Print
Jan 07, 2023 -

Flood Mazda responded

Anna, Thank you for taking the time to submit a review about your experience here at Flood Mazda. We are delighted to hear it was pleasant. We hope to see you again soon! Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

January 04, 2023

Found the folks at the dealership to be quite competent. The Service folks were excellent. More

by MORETTIDJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson, Mary Harrison
Report | Print
Jan 05, 2023 -

Flood Mazda responded

We are pleased to hear you are satisfied with our staff! Thank you for your business and for taking the time to write a review. Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

January 04, 2023

great experience! The staff was knowledgeable and kept me updated throughout the process. At the end of the scheduled service, I received a text with a video of the te More

by JOEL.EVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson, Mary Harrison
Report | Print
Jan 05, 2023 -

Flood Mazda responded

Joel, Here at Flood Mazda we strive to provide exceptional service for our customers both in the service and sales department. We appreciate each and every one of you. Thank you for leaving a detailed 5-star review and we hope to see you again soon! Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

December 23, 2022

Waited 2 1/2 hours for 2 tires to be put on only to find out they didn’t even have the tires! More

by Mnts4
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Hanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2022 -

Mnts4 responded

Very disappointed

Dec 23, 2022 -

Flood Mazda responded

Hello MNTS4, Please allow me to introduce myself. My name is Russell Cunha and I am the general manager of Flood Mazda. I have read your review and it is a very big concern of mine, and I would like to address the issue with you personally and try to come up with a resolution that would have you feel like a valued customer which we strive in. At Flood Mazda it is our belief to have each customer have an exceptional experience. Please feel free to contact me at rcunha@floodauto.com. Or (401)284-4700 I thank you for your time and I look forward to hearing from you soon.

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