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Flood Mazda - Service Center

Wakefield, RI

4.8
874 Reviews

874 Reviews of Flood Mazda - Service Center

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December 13, 2024

Great Customer Service concerned about the customers issues and getting it corrected the first time! More

by Conrad Fuesz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thibeault
Dec 16, 2024 -

Flood Mazda responded

Dear Conrad, Thank you very much for your praise! We are delighted that you found our customer service incredible and our team was able to respond to your needs. Your satisfaction is our greatest reward and we are here for you. See you at your next service appointment. Happy Holidays! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 10, 2024

They’ve solved every challenge I’ve given them, enthusiastically and with very fair prices. More

by Adaptiveleadership
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathie Babbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

Always pleasant and willing to help in any way that they can! It’s a pleasure visiting Flood Mazda!! More

by Ross60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thibeault
December 09, 2024

Flood Mazda has been our go to service center. They always educate us on that needs to be done and never try to upsell us. We recommend flood to everyone More

by nancy.dawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thibeault
December 07, 2024

This service department doesn’t care enough about my time: they let my finished work order sit at their desk while I needlessly wait in the waiting room More

by DNH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Thibeault
December 07, 2024

I am thankful for Flood and can only say wonderful things about them. Especially Mike at the desk. He was so kind and explained everything. I will not go anywhere else More

by glevesque72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Thibeault
December 06, 2024

The service staff at Flood Mazda is terrific. They are patient, explain everything thoroughly and tell you your options. More

by COREY.FYKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thibeault
December 04, 2024

Flood Mazda is absolutely wonderful to deal with - both sales and service. The personnel are friendly, personable and efficient. More

by ROBERTGREENBERG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thibeault
December 03, 2024

Very honest, upfront and fair prices for service … will continue service at this location because of this. More

by FEBRUARY202001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Everyone was very polite Mike was great. I didn’t wait that long. It was no charge. My car smelled like someone smoked in it though. I got over it. I probably would have considered buying a More

by YANNAHHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Thibeault
2
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