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Flood Mazda - Service Center

Wakefield, RI

4.7
797 Reviews

797 Reviews of Flood Mazda - Service Center

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April 07, 2023

billie jo in parts is the best! !!!! very helpful and knowledgeable love dealing with her More

by NEWENGLANDTIRE.WARWICK
Recommend Dealer
Yes
Employees Worked With
Billie Jo Mason
April 05, 2023

Flood service has an amazing dealership. Love my Mazda and wouldn't go anywhere else to purchase or service !!! More

by MHARRISSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson, Mary Harrison
April 03, 2023

It was ok ok ok ok ok ok ok ok ok ok ok ok ok More

by lpaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

Everyone is very courteous and professional. They listen to your concerns and address them responsibly. More

by MARKCORREIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Harrison
March 26, 2023

Flood Mazda has always been a high quality, trustworthy and reliable dealership particularly the service department in my experience. Unquestionable peace of mind when you walk in there, no matter which te More

by KARENASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Harrison
March 25, 2023

Jason and Anthony were very helpful with my purchase from start to finish. The finance people were also. More

by MICHAEL.OLINK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2023

Professional, knowledgeable staff. The lot is clean and easy to look at cars. Noticed that there is no American flag on their flag post. Staff said a new flag is on order and waitin More

by KPETIT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2023

I’ve bought 4 cars here & just love the place. I will continue to be a flood customer More

by BRIANSULLY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson, Mary Harrison
March 19, 2023

All of the information on my car was good and made me aware of your good interest in your company. Thank you. More

by G73TORINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson, Mary Harrison
March 08, 2023

Constantly takes over 2-1/2 hours for a simple oil change and tire rotation. Overcharge you for unnecessary things such a filters. 70 dollars to change a filter that costs $10 and literally takes less than More

by Mazda389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Flood Mazda responded

Hello Mazda389, Please allow me to introduce myself, my name is Russell M. Cunha and I'm the General Manager of Flood Mazda. I would like to resolve and address your dissatisfaction with your recent visit to our service department. It is each and everyone's goal for all of our customers to have an exceptional experience. Please feel free to contact me directly at rcunha@floodauto.com or (401)284-4700 so I may address your concerns. Thank You, Russell M Cunha

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