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Flood Mazda - Service Center

Wakefield, RI

4.7
878 Reviews

878 Reviews of Flood Mazda - Service Center

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January 05, 2024

I would like to say how outstanding Bruce has been whenever getting my car serviced! He has gone above and beyond to help me with any issues whether it has to do with the car repair or making sure my More

by NANCYETOCCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Flood Mazda responded

Dear Nancy, Thank you for the 5 stars!! We are happy to hear of your positive experience at Flood Mazda, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 28, 2023

Great dealership…. Lauren my Sales associate is awesome including the entire staff! Thank you Flood! More

by JOCEAN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathie Babbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Bush
Dec 29, 2023 -

Flood Mazda responded

Good Morning Congratulations on your new Mazda! Here at Flood Mazda, we strive to provide our customers with an upfront, transparent, and hassle-free experience. We're so glad that Lauren provided you with the car buying experience that we like to provide all our customers. Wish you the best and Happy New Year. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 23, 2023

I had an emergency situation. I was over -whelmed not only byvthe compassion I was shown ,but the efficiency on how the service department was able to take care of the problem More

by PMTR1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Polanco
Dec 29, 2023 -

Flood Mazda responded

Good Morning Thank you for the positive review! Here at Flood Mazda, we treat everyone like family! Our goal is 100% customer satisfaction, it sounds like we achieved that with you. We look forward to seeing you again. Happy New Year! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 18, 2023

Well, although I did not purchase either of my (2) Mazda's from Flood Mazda, I go out of my way (from Cumberland to Wakefield RI) to service both at Flood. They are truly very professional and nice to More

by OCEANRI68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Flood Mazda responded

Good Morning Thank you for the 5-Star review! We appreciate the positive feedback. We appreciate your business and that you travel to us! Our service department is always ready to help. We look forward to seeing you on your next appt. Happy Holidays! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 18, 2023

Flood Mazda is very easy and honest to deal with and there is no pressure. I am getting ready to trade in my old Mazda 3 and pick out a new model. More

by DVANDERPYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Flood Mazda responded

Good Morning Thank you for the 5-Stars and taking the time to leave us a positive review. Here at Flood Mazda, we strive to provide our customers with an upfront, transparent, and hassle-free experience. We look forward with helping you find the right car for you. Happy New Year! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 17, 2023

Fantastic customer service! Got me right in and always make sure things are taken care of quickly. More

by Kaitie91692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justis Noka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathie Babbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Polanco
Dec 18, 2023 -

Flood Mazda responded

Dear Kaitie, Thank you for the 5-Star review! We are happy to hear that you were taken care of by our service department. Our goal is 100% customer satisfaction. Wishing you and your family a happy holiday! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 11, 2023

Took care of all the financial stuff. Very good experience on a rainy Saturday morning More

by JCLOSTO
Recommend Dealer
Yes
Employees Worked With
Frank Polanco, Frank Polanco
Jul 13, 2024 -

Flood Mazda responded

Thank you so much for leaving the 5-star review! I'm so happy to hear you had a great experience with us. At Flood Mazda, our team goes above and beyond to help satisfy our customer's needs. Sincerely, MORGAN CUNHA Customer Relations Specialist Flood Mazda

December 11, 2023

Very good job Very impressive I was not there for the apt Job well done More

by ALYIZY
Recommend Dealer
Yes
Employees Worked With
Frank Polanco, Frank Polanco
December 09, 2023

My credit wasn’t great and I had little for downpayment and they somehow found a way to sell me exactly the car I wanted to buy and I am thrilled with the car! More

by debbie_o33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Flood Mazda responded

Dear Debbie, We are so happy that you were able to purchase the car you wanted! We strive to provide our customers with an upfront, transparent, and hassle-free experience. Thank you for the 5-Star review! Happy Holidays and enjoy the new car. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

December 03, 2023

Very good , on time, very pleased, I was very happy with the service of my car More

by MBAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Bush, Frank Polanco
Dec 07, 2023 -

Flood Mazda responded

Good Morning, Thank you for the 5-Star review! We are pleased to hear you had a great experience with our service department. Our goal is 100% customer satisfaction. They are always ready to help. Sincerely, > KATHLEEN BABBITT > Customer Relations Specialist > Flood Mazda > kathiebabbitt@floodauto.com > 401-284-4700

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