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Flood Mazda - Service Center

Wakefield, RI

4.7
878 Reviews

878 Reviews of Flood Mazda - Service Center

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February 23, 2024

Always fantastic in every way! What can I add? Always a fantastic experience. None better!! More

by madameshaw1
Recommend Dealer
Yes
Employees Worked With
Stephen in Service! He is the BEST!
February 21, 2024

Service is exceptional and I've been going there for years. The staff has always been incredibly helpful, friendly, and professional. More

by AARONHUGHES09
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Hanson
Feb 27, 2024 -

Flood Mazda responded

Dear Aaron, Thank you for the 5-Star review! We appreciate your business and value our customers. Our goal is 100% customer satisfaction, and I am glad you received that. We look forward to working with you again in the future. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

February 19, 2024

Was able to get an appointment on short notice. Problem was resolved while I waited in less time than estimated. More

by GEBBIE131313
Recommend Dealer
Yes
Employees Worked With
Steven, a service advisor
February 12, 2024

I find them to be knowledgeable, helpful, personable. A great service They are professional, great service. More

by anna_dipetrillo
Recommend Dealer
Yes
Employees Worked With
Frank Polanco, Frank Polanco
January 15, 2024

Fast expert service. Service advisors very helpful. Clean, modern facility with nice waiting area. Easy to schedule appointments. More

by ERPONCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathie Babbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Flood Mazda responded

Good morning, Thank you for the 5-Star review! We are happy to hear of your positive experience at Flood Mazda, and grateful for you choosing us for your automotive needs. Our service department is always ready to help. We look forward to serving you again in the future. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

January 15, 2024

Steve is great. Very professional. Steve always is wonderful to work with and very knowledgeable. More

by joe_votta
Recommend Dealer
Yes
Employees Worked With
Steve Furtado
Jan 24, 2024 -

Flood Mazda responded

Dear Joe, Thank you for the 5-Star review and the kind words about Steve. Stever and the entire service department are great and get the job done! We appreciate your business and value our customers. We look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

January 15, 2024

Very professional. Efficient. Everything went well It's no wonder this dealership gets awards and much praise More

by LATRIPOLI.401
Recommend Dealer
Yes
Employees Worked With
Frank Polanco, Frank Polanco
Jan 24, 2024 -

Flood Mazda responded

Good Morning, Thank you for the 5-Star review and positive review and choosing Flood Mazda for your automotive needs. We look forward to serving you again in the future. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

January 14, 2024

Very professional. Great experience every step of the way. They answered any and all questions with patience and professionalism. More

by reganrogers76
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Hanson
Jan 15, 2024 -

Flood Mazda responded

Good Morning, Thank you for the 5 stars!! We are happy to hear of your positive experience at Flood Mazda, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

January 14, 2024

Everything is always excellent, from the drive directly into the building to the technician to the waiting room. More

by fortyfivemillion
Recommend Dealer
Yes
Employees Worked With
Frank Polanco, Frank Polanco
Jan 15, 2024 -

Flood Mazda responded

Good Morning, Thank you for the positive feedback and the 5-Star rating! We are happy to hear of your positive experience at Flood Mazda, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

January 07, 2024

This dealership has always helped us out with various problems of just plain old maintenance issues. Very good communication processes too. More

by SOCTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Polanco
Jan 15, 2024 -

Flood Mazda responded

Good Morning, Thank you for the 5 stars!! We are happy to hear of your positive experience at Flood Mazda, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

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