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Flood Mazda - Service Center

Wakefield, RI

4.7
878 Reviews

878 Reviews of Flood Mazda - Service Center

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September 25, 2024

We have purchased three Mazdas from Flood Mazda. Anthony DeAngelis was our very knowledgeable salesperson each time. There is a polite and professional atmosphere. More

by JCONCA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thibeault
Oct 03, 2024 -

Flood Mazda responded

Good Morning Thank you for the positive 5-Star review! I am happy to hear that Anthony provided you with another car buying experience. Our goal is 100% customer satisfaction. I wish you many happy miles in your new car. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

September 24, 2024

Bruce Hanson was great! !!!! he realy went out of his way to help!!! My vehicle was ready even before the promised time!! and he was able to explain exactly what work was pe More

by PGAROFALO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

PGAROFALO7 responded

Your Welcome KB see you next friday (next service appointment) Peter M. Garofalo pgarofalo7@yahoo.com

September 24, 2024

Mike was very good as well as Bruce Hanson, they both went above and beyond to be sure that i was happy. My vehicle was ready on time and even sooner than promised> They repaired exactly what i needed More

by PGAROFALO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thibeault
September 23, 2024

Over the long term I have had good service. I feel I was charged too much for labor on my last appointment More

by JLAUSIER44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
3.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Very professional and a great experience dealing with everyone. I would buy another vehicle from Flood Mazda again. More

by azeredor40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justis Noka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Flood Mazda responded

Good Morning I am happy to hear of your wonderful experience here at Flood Mazda! We strive to provide our customers with an upfront, transparent, and hassle-free experience. Thank you for choosing us for your automotive needs. Wishing you many happy miles with your new Mazda. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 21, 2024

I wanted to take a moment to compliment my service advisor Steven Furtado for continuous exceptional service, respectful, and unparalleled customer service expertise. He is one of the main reasons tha More

by ppetrou
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

Very responsive and communicative. Expensive but the same as most dealers. Care about satisfying their customers. More

by ELLEN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Segura
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

The Service personnel were Respectful and caring! They fully disclosed the service work to be done on my Vehicle. They were spot-on with the time schedule they promised. I would definitely recommen More

by John Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Appointment was on time quick and thorough. Excellent service. Would definitely use again for checkups and repairs More

by Karen Vinhateiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thibeault
Sep 02, 2024 -

Flood Mazda responded

Kevin, Thank you for the positive review. Our service department is always ready to help. We appreciate your business and value our customers. We look forward to seeing you again on your next service appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

August 04, 2024

This dealership is very clean and has nice amenities. The service department is very nice. The waiting are is very comfortable More

by Cofangels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Thibeault
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