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Flood Mazda - Service Center

Wakefield, RI

4.7
868 Reviews

868 Reviews of Flood Mazda - Service Center

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December 19, 2024

Everyone in the service department Is very friendly and helpful. I always receive great customer care and would recommend Flood Mazda service dept to anyone who is looking for transparency and great servic More

by MCCRAYFOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Flood Mazda was very helpful with the issue I had either my car ,they took me right in and solved the problem I was having More

by Deb Westcott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Thibeault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Service was excellent. Communication is super. Loved being able to view the work being performed, getting explanations with the work being performed Definately will be b More

by MOHOLMES189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Thibeault
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

friendy service and easy options for those who live further from the dealership. my car is was picked up at my house brought to the dealership for work and brought back free of charge. More

by TESSAWHITESIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Great Customer Service concerned about the customers issues and getting it corrected the first time! More

by Conrad Fuesz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Thibeault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Flood Mazda responded

Dear Conrad, Thank you very much for your praise! We are delighted that you found our customer service incredible and our team was able to respond to your needs. Your satisfaction is our greatest reward and we are here for you. See you at your next service appointment. Happy Holidays! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 10, 2024

They’ve solved every challenge I’ve given them, enthusiastically and with very fair prices. More

by Adaptiveleadership
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathie Babbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

Always pleasant and willing to help in any way that they can! It’s a pleasure visiting Flood Mazda!! More

by Ross60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Thibeault
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

Flood Mazda has been our go to service center. They always educate us on that needs to be done and never try to upsell us. We recommend flood to everyone More

by nancy.dawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Thibeault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

This service department doesn’t care enough about my time: they let my finished work order sit at their desk while I needlessly wait in the waiting room More

by DNH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Thibeault
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

I am thankful for Flood and can only say wonderful things about them. Especially Mike at the desk. He was so kind and explained everything. I will not go anywhere else More

by glevesque72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Thibeault
5.0
This rating includes all reviews, with more weight given to recent reviews.
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