Flood Ford of East Greenwich - Service Center

I visit flood ford paulette maddison the finance lady she is very helpful when I purchased my first brand new car a year and a half ago. I now purchased my second new vehicle a year later and paulette made i is very helpful when I purchased my first brand new car a year and a half ago. I now purchased my second new vehicle a year later and paulette made it so easy doing my finances and she was helpful with all the paperwork and warranties for my new vehicle. I have sent several people to the dealership to buy cars and recommend paulette to them. Overall I have had a wonderful experience at flood ford and paulette is very polite. I plan on buying another vehicle in another year. If it wasn't for paulette being helpful and nice I probably wouldn't have bought another vehicle from the dealer. I have known ken wylie all my life and I bought my first car from him. Ken is equally polite. Both ken and paulette have made my experience here welcoming. They made me feel like I was at home. I have called her about my warranty for a flat tire and she was very helpful got me in touch with the service department. I've been to another dealer and had not such a good experience with the financial department also sales. I would rate my experience with paulette 5 stars and also with ken Wyile. More

Pleasure to work with. Polite and on his A game. Will reach out to him again when I need it. Service was fast and quick. Thanks John reach out to him again when I need it. Service was fast and quick. Thanks John More

Always great customer service!! Marissa and Austin were awesome as usual. They made sure I was comfortable while waiting for my car to be serviced, even the owner Mr Flood came by to say hello! I would rat awesome as usual. They made sure I was comfortable while waiting for my car to be serviced, even the owner Mr Flood came by to say hello! I would rate them 10 stars if I could. More

Friendly staff took great care of my service needs. Only performed the necessary repairs...I thought I needed brakes and they found a small part that was creating the problem. Very honest people. performed the necessary repairs...I thought I needed brakes and they found a small part that was creating the problem. Very honest people. More

I was a jerk, they weren't I have to be honest, which can be hard when you are annoyed, but in any large operation it is fair to say that it is not always easy to get everything I have to be honest, which can be hard when you are annoyed, but in any large operation it is fair to say that it is not always easy to get everything to go smoothly. It didn't and I was annoyed. But I spoke with Mr. Flood Jr. and he took responsibility for the difficulty and went out of his way to make sure it was corrected, even though I was very unpleasant to pretty much everyone. More