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Flood Ford Lincoln

Narragansett, RI

4.7
393 Reviews

21 Woodruff Ave

Narragansett, RI

02882

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393 Reviews of Flood Ford Lincoln

July 28, 2014

Best Ford Dealership in RI! The team went above and beyond to make this a great experience. Can't thank them enough. This is the 5th vehicle we have purchased and, based on thi More

by linda.kelly.56829
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan and Nick in Sales and Meghan Shovelton in Finance
July 16, 2014

Thank you! My husband and I were incredibly impressed with the level of professionalism and concern for the customer. We traveled from Connecticut for a very spe More

by kippy822
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Whitford, David Derderian, Joseph Cicchetti
July 15, 2014

Great to do business with !!!!!!!!!!!!!!!!!! This is the third Lincoln bought from Flood in Narragansett and the fourth vehicle from the Flood family my expriences have always been beyond expecta More

by dennis garberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Shackel , Tim Whitford
June 12, 2014

Great to work with I trade-in often (every 2 years or so) and have done business with many different dealers. This was my first experience with Flood, and Ford in gener More

by gerardduquette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Fontaine, James Cipriano, Russell Vest
Jun 13, 2014 -

Flood Ford Lincoln responded

It was a pleasure to read about your first buying experience. We love hearing about customers that have a pleasing experience at Flood Ford of Narragansett and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best Regards, Joseph Cicchetti | GM

Jun 17, 2014 -

Flood Ford Lincoln responded

It was a pleasure to read about your first buying experience. We love hearing about customers that have a pleasing experience at Flood Ford of Narragansett and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best Regards, Joseph Cicchetti | GM

June 10, 2014

Fantastic Experience! This was an amazing experience for me. I am so impressed with Flood Ford I have not stopped talking about this dealership to anyone who will listen! More

by smsilvia18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Shakel
Jun 11, 2014 -

Flood Ford Lincoln responded

Congratulations on your new car! Thank you for taking the time to write about your experience. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. It is magnificent to know that George and Megan were able to provide you with the pressure-free and knowledgeable service that Flood Ford of Narragansett is known for. Thanks again for your loyalty and business. We will be there for you for many years to come. Warm Regards, Joseph Cicchetti | GM

June 08, 2014

Tim Whitford Tim went above and beyond to make me happy. There were a lot of mix ups and frustration with other dealership. Tim is a man of his word and makes thin More

by Jlblair67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Whitford
Jun 09, 2014 -

Flood Ford Lincoln responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Tim was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Kind Regards, Joseph Cicchetti | GM

April 28, 2014

New Lincoln purchased 4/28/14 My wife and I have purchased 9 cars from George Shakel over the last 20 years. And always had the best customer service with all sales. More

by David74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Shakel
May 08, 2014 -

Flood Ford Lincoln responded

What an enjoyable review to read, David! It is reassuring to know that George has provided you with a hassle-free and welcoming shopping experience many times.Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear that you left our dealership feeling confident about your purchases over the last two decades. In the future, please do not hesitate to call or stop in if you should have any additional questions or concerns. Also, be sure to visit us on Facebook and Twitter to gain access to our exclusive specials and enjoy your new Lincoln! Sincerely, Joseph Cicchetti | GM

April 26, 2014

Love my 2011 Ford Taurus This is the second Taurus that I have purchased from Flood Ford. The first was at the East Greenwich store in 2005 and this one at the Narragansett s More

by katbro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector, Russ, Michelle, Meghan
Apr 29, 2014 -

Flood Ford Lincoln responded

Thank you for writing about your visit with us and congratulations on your new Ford Taurus! I'm sure you are continuing to enjoy it and we are so happy we earned your repeat business by working hard to get you the best price possible each time. Michelle, Meghan, Hector, and Russ are assets to Flood Ford and it is encouraging to hear that they impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers! Sincerely, Joseph Cicchetti | GM

April 19, 2014

A+ Dealer & Staff... All the way Overall fantastic experience with this dealer. From the moment I emailed them, MIchelle Fontaine was courteous, responsive, answered all my questions More

by webibeay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bailey & Michelle Fontaine
Apr 29, 2014 -

Flood Ford Lincoln responded

Congratulations on the purchase of your new vehicle! We're thrilled to hear that Michelle and David were able to help you find the vehicle you were looking for. If you need anything else in the future, please feel free to reach out to us at your earliest convenience. Also, be sure to check out the advertised specials posted regularly to our dealerships Facebook and Twitter pages. We hope you're enjoying your new vehicle and we look forward to working with you again soon! Sincerely, Joseph Cicchetti | GM

April 15, 2014

Flood ford Great experience! Flood Ford was very cheerful and knowledgeable. Both Jim and Michelle were extremely helpful. I would buy a car from Flood Ford in More

by Tdemers223i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim and Michelle
Apr 29, 2014 -

Flood Ford Lincoln responded

Thank you for the kind words! We're delighted to hear that your entire experience at our dealership with Jim and Michelle was excellent. If you have any questions or concerns in the future, please feel free to reach out to us at any time. Also, be sure to follow us on Facebook and Twitter for first access to service specials and promotional offers. We hope you're continuing to enjoy your new car and we look forward to your continued patronage of our dealership! Sincerely, Joseph Cicchetti | GM

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